• Resolved Simple

    (@simplenet)


    After the update to 3.33.5, the dropdowns in the woocommerce checkout are not working.

    When I roll back to version 3.33.4, the issue is resolved.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)
  • wijihatmoko

    (@wijihatmoko)

    I have the same issues. Please fix this ASAP.

    Plugin Support Rica

    (@ricav)

    Hi @simplenet,

    I’m sorry to hear that the WooCommerce checkout dropdowns stopped working after updating to Elementor 3.33.5. This issue is often caused by layout conflicts, such as section overflow or z-index settings.

    As a first step, please set the Overflow option of the affected section to Default and increase the Z-index value of the dropdown widget to 999. If you are using caching or optimization plugins, please try temporarily disabling them to see if they are causing any conflicts.

    To help us investigate this issue further, could you please share your website URL? This will allow us to review the setup and provide more precise guidance.

    I look forward to your reply.

    Kind regards,

    bluesix

    (@bluesix)

    My earlier comment appears to have been removed – I also experienced this issue. I rolled back, as the affected site has high traffic and ecommerce.

    The HTML input fields aren’t even in the DOM – this isn’t a rendering issue.

    FWIW, the the the site uses is Woodmart.

    Plugin Support Milos

    (@miloss84)

    Hi there,

    Thanks for contacting us and hope you are doing well and having a great day.

    To rule out the possibility of a plugin or theme conflict, please deactivate all plugins (except Elementor and WooCommerce). If it solves the issue reactivate them one by one to find the culprit. If it didn’t help, switch your theme (temporarily) to a default WP theme such as Twenty Nineteen and see if it makes any difference.

    Also, this could happen due to our Elementor performance experiments you can try to deactivate them. To deactivate them you can go to Elementor > settings > features

    Performance features currently in the experimental stage are:

    • Element Caching – Elements caching reduces loading times by serving up a copy of an element instead of rendering it fresh every time the page is loaded. When active, Elementor will determine which elements can benefit from static loading – but you can override this.
    • Inline Font Icons – This experiment renders icons as SVGs without loading the Font-Awesome and eicons libraries. Since SVGs are vector-based images which are rendered using the browser’s engine, they do not increase server requests which improves performance

    I am looking forward to hearing back from you soon.

    Kind regards,

    bluesix

    (@bluesix)

    The theme developer (Woodmart) reached out and said the problem was on their end – the theme has an issue with the block editor markup for the Cart page. Using the [woocommerce_cart] shortcode fixed the problem

    Plugin Support Milos

    (@miloss84)

    Hi there,

    Glad to hear that it’s all working properly for you.

    If you encounter any other issues, please don’t hesitate to open a new topic.

    Our team will be more than happy to help.

    Best regards

Viewing 6 replies - 1 through 6 (of 6 total)

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