Woocommerce Error 503

  • Resolved fredchen1984

    (@fredchen1984)


    4 years ago

    hello and good day,

    Unfortunately I got the error since today:

    ServerError
    503
    Service Temporarily Unavailable

    when i go to woocommerce.

    A customer has paid and unfortunately cannot see the payment because this error always occurs.

    2022-04-27T18:43:34+00:00 CRITICAL Uncaught Error: Call to a member function expand_user() on bool in /var/www/vhosts/red-xiii.vip/httpdocs/wp-content/plugins/woocommerce-payments/vendor/automattic/jetpack-sync/src/replicastore/class-table-checksum-usermeta.php:163
Stack trace:
#0 /var/www/vhosts/red-xiii.vip/httpdocs/wp-content/plugins/woocommerce-payments/vendor/automattic/jetpack-sync/src/replicastore/class-table-checksum-usermeta.php(73): Automattic\Jetpack\Sync\Replicastore\Table_Checksum_Usermeta->expand_and_sanitize_user_meta()
#1 /var/www/vhosts/red-xiii.vip/httpdocs/wp-content/plugins/woocommerce-payments/vendor/automattic/jetpack-sync/src/class-replicastore.php(1354): Automattic\Jetpack\Sync\Replicastore\Table_Checksum_Usermeta->calculate_checksum()
#2 /var/www/vhosts/red-xiii.vip/httpdocs/wp-content/plugins/woocommerce-payments/vendor/automattic/jetpack-sync/src/class-rest-endpoints.php(432): Automattic\Jetpack\Sync\Replicastore->checksum_histogram()
#3 /var/www/vhosts/red-xiii.vip/httpdocs/wp-includes/rest-api/class-wp-rest-server.php(1141): Automattic\Jetpack\Sync\REST_Endpoints::data_histogram()
#4 /var/www/vhosts/red-xiii.vip/httpdocs/wp-includes/rest-api/class-wp-rest-server.php(988): WP_REST_Server->respond_to_request()
#5 /var/www/vhosts/red-xiii.vip/httpdocs/wp-includes/rest-api/class-wp-rest-server.php(414): WP_REST_Server->dispatch()
#6 /var/www/vhosts/red-xiii.vip/httpdocs/wp-includes/rest-api.php(386): WP_REST_Server->serve_request()
#7 /var/www/vhosts/red-xiii.vip/httpdocs/wp-includes/class-wp-hook.php(307): rest_api_loaded()
#8 /var/www/vhosts/red-xiii.vip/httpdocs/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters()
#9 /var/www/vhosts/red-xiii.vip/httpdocs/wp-includes/plugin.php(522): WP_Hook->do_action()
#10 /var/www/vhosts/red-xiii.vip/httpdocs/wp-includes/class-wp.php(396): do_action_ref_array()
#11 /var/www/vhosts/red-xiii.vip/httpdocs/wp-includes/class-wp.php(758): WP->parse_request()
#12 /var/www/vhosts/red-xiii.vip/httpdocs/wp-includes/functions.php(1310): WP->main()
#13 /var/www/vhosts/red-xiii.vip/httpdocs/wp-blog-header.php(16): wp()
#14 /var/www/vhosts/red-xiii.vip/httpdocs/index.php(17): require('...')
#15 {main}
  thrown in /var/www/vhosts/red-xiii.vip/httpdocs/wp-content/plugins/woocommerce-payments/vendor/automattic/jetpack-sync/src/replicastore/class-table-checksum-usermeta.php in Zeile 163

    I would be very happy about a help and an answer.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support B C. a11n

    (@battouly)

    4 years ago

    Hi @fredchen1984,

    A 503 Service Unavailable Error is an HTTP response status code indicating that a server is temporarily unable to handle the request.

    Based on the logs you shared above, it looks like this is caused by a conflict with your theme or with another plugin. The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce core and WooCommerce Payments
    • Repeat the action that is causing the problem

    If you’re not seeing the same behavior after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated.

    Reactivate the theme first and check again. Then, go on and reactivate your other plugins one by one, testing after each, until you find the one causing conflict.

    You can find a more detailed explanation on how to do a conflict test here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/.

    Best!

    Plugin Support Chris Moreira – a11n

    (@chrism245)

    4 years ago

    Hi there!

    As we haven’t heard back from you in a while, I’m going to mark this as resolved.

    Please let us know if you need anything else.

Viewing 2 replies - 1 through 2 (of 2 total)

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