WooCommerce error

Resolved Philip Greenwood
(@bigtrousers)

1 year, 3 months ago
I now have this error message where we have used the Kadence theme files in out child theme folder

Your theme (Storefront Child) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:
1. Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version.
2. If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.
The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

Plugin Support karlalevelup
(@karlalevelup)

1 year, 3 months ago

Hi there, Philip!

The notice is pointing out to your child theme’s template files. This is not something our plugin will affect.

Could you confirm if you or your developer added a WooCommerce template override in the theme? If that’s the case, reach out to them so the correct updates can be applied.

Let me know if you have any other concerns.

Thread Starter Philip Greenwood
(@bigtrousers)

1 year, 3 months ago

Yes there are two email php files were copied from the Kadence files.

There were a few things that we needed to add that were not available via the customizer

Thread Starter Philip Greenwood
(@bigtrousers)

1 year, 3 months ago

edisonglobes/woocommerce/emails/email-order-details.php version 3.7.0 is out of date. The core version is 9.7.0,
edisonglobes/woocommerce/emails/email-order-items.php version 3.7.0 is out of date. The core version is 9.7.0

Plugin Support michael-levelup
(@michaeltarongoy)

1 year, 3 months ago

Hi Philip,

Those two files you refer to would still work even if an outdated warning is shown to you. This can be ignored as this is just about changing a version number in the template files.

If you want to and if you are comfortable with it, you can update it. You can see here a detailed guide from WooCommerce on how to do it: https://developer.woocommerce.com/docs/how-to-fix-outdated-woocommerce-templates/

Let us know how we could help you further.

Kind Regards,
Michael Taro

Thread Starter Philip Greenwood
(@bigtrousers)

1 year, 3 months ago

OK thanks. I was thinking I would do just that

Plugin Support michael-levelup
(@michaeltarongoy)

1 year, 3 months ago

Hi Philip,

You are welcome. We are just happy to be of help.

If you have further questions or need additional assistance, feel free to start a new topic or refer to our Kadence Help Center here: https://www.kadencewp.com/help-center

Thank you for your understanding!

Kind Regards,
Michael Taro

ngmediaweb
(@ngmediaweb)

1 year, 1 month ago

Hello. I am getting this error message as well our website. We use the Avada theme and all is up-to-date as well as your plugin, woocommerce, etc.

The error is: Avada-Child-Theme/woocommerce/emails/admin-new-order.php version 3.7.0 is out of date. The core version is 9.8.0,
Avada-Child-Theme/woocommerce/emails/customer-processing-order.php version 3.7.0 is out of date. The core version is 9.8.0,

It is hard to ignore as the client sees this as well–and Woocommerce will not let me dismiss. If you had any guidance on how I might update these files manually or somehow get rid of this message, that would be great.

Thank you!