Woocommerce error: Incorrect Zip code! Please enter correct number.

Resolved Subhan Shah
(@subhanuddin)

2 years, 9 months ago

Can you help me with this error in Woocommerce checkout: error: Incorrect Zip code. I do not know what else to do If anyone can help me I am very grateful!

I attached a link so you can see that the error
Here you go ==>> https://snipboard.io/0f7wL5.jpg

The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)

anastas10s
(@anastas10s)

2 years, 9 months ago

Hi there @subhanuddin 👋

Thank you for contacting Woo support!

Woocommerce error: Incorrect Zip code! Please enter correct number.

I understand the error appears at the site’s Checkout page.

To get an idea of how your site is configured, could you please share a copy of your site’s System Status? You can find it via ‘WooCommerce > Status’. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.

Looking forward to hearing from you!

Thread Starter Subhan Shah
(@subhanuddin)

2 years, 9 months ago

` WordPress Environment WordPress address (URL): https://salexplorer.com/2023/seha Site address (URL): https://salexplorer.com/2023/seha WC Version: 8.0.1 REST API Version: ✔ 8.0.1 WC Blocks Version: ✔ 10.6.5 Action Scheduler Version: ✔ 3.6.1 Log Directory Writable: ✔ WP Version: 6.3.1 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: – Server Environment Server Info: LiteSpeed PHP Version: 7.4.33 PHP Post Max Size: 64 MB PHP Time Limit: 180 PHP Max Input Vars: 4000 cURL Version: 8.2.1 OpenSSL/1.1.1u SUHOSIN Installed: – MySQL Version: 5.5.5-10.5.22-MariaDB Max Upload Size: 64 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ Database WC Database Version: 8.0.1 WC Database Prefix: wp_ Total Database Size: 75.33MB Database Data Size: 72.47MB Database Index Size: 2.86MB wp_woocommerce_sessions: Data: 0.04MB + Index: 0.00MB + Engine MyISAM 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The core version is 7.8.0 kivicare/woocommerce/single-product/product-thumbnails.php kivicare/woocommerce/single-product/related.php kivicare/woocommerce/single-product/review.php kivicare/woocommerce/single-product/sale-flash.php kivicare/woocommerce/single-product/tabs/additional-information.php kivicare/woocommerce/single-product/tabs/description.php kivicare/woocommerce/single-product/tabs/tabs.php kivicare/woocommerce/single-product/title.php kivicare/woocommerce/single-product/up-sells.php kivicare/woocommerce/single-product-reviews.php kivicare/woocommerce/single-product.php Outdated Templates: ❌ <pre class=”wp-block-code”><code> Learn how to update</code></pre> Admin Enabled Features: activity-panels analytics product-block-editor coupons core-profiler customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: minified-js new-product-management-experience product-variation-management settings async-product-editor-category-field Daily Cron: ✔ Next scheduled: 2023-09-14 05:11:35 +00:00 Options: ✔ Notes: 87 Onboarding: completed WooCommerce Payments Version: 6.3.2 Connected to WPCOM: No Blog ID: - Account ID: – MailPoet Sending Method: PHPMail Send all site’s emails with: Default WordPress sending method Task Scheduler method: Action Scheduler Cron ping URL: https://salexplorer.com/2023/seha?mailpoet_router&endpoint=cron_daemon&action=ping Action Scheduler Complete: 3,744 Oldest: 2023-08-14 07:35:36 +0000 Newest: 2023-09-13 07:21:39 +0000 Failed: 1 Oldest: 2023-08-10 05:42:43 +0000 Newest: 2023-08-10 05:42:43 +0000 Pending: 8 Oldest: 2023-09-13 07:23:39 +0000 Newest: 2023-09-30 04:59:11 +0000 Status report information Generated at: 2023-09-13 07:21:46 +00:00 `

hrn1995 (woo-hc)
(@aguinaldodarla)

2 years, 8 months ago

Hi @subhanuddin

Thank you for providing us with your system report! Could you please confirm if the error persists if you are entering a different valid ZIP code?

Thread Starter Subhan Shah
(@subhanuddin)

2 years, 8 months ago

But I didn’t put any zip code in my billing form there is no option for a zip code
Here you can see =>https://snipboard.io/Ka6IDS.jpg
Plugin Support Shameem – a11n
(@shameemreza)

2 years, 8 months ago
Hi @subhanuddin

This error usually occurs when the zip code entered doesn’t match or is missing the one linked to the billing address of the payment method used. But, based on the screenshot you sent, it seems there weren’t any fields for you to input the zip code.

By the looks of it, this could be a result of a plugin or theme conflict. We suggest following these steps to eliminate the conflict:
- Temporarily switch your theme to Storefront.
- Disable all plugins except for WooCommerce.
- Repeat the action that is causing the issue.
If the problem does not persist after completing the conflict test, it indicates that the conflict was with the deactivated plugins and/or theme. To identify the specific plugin causing the conflict, reactivate your other plugins one by one, testing after each activation, until you pinpoint the one causing the conflict. You can find a more detailed explanation of conducting a conflict test here.

Let us know how that goes. Looking forward to helping you.
Thread Starter Subhan Shah
(@subhanuddin)

2 years, 8 months ago

I already solved the problem.

Thank you for supporting

Thread Starter Subhan Shah
(@subhanuddin)

2 years, 8 months ago

This is a theme issue so they resolved it from the backend.

hrn1995 (woo-hc)
(@aguinaldodarla)

2 years, 8 months ago

Hi @subhanuddin

Thank you for your update! We appreciate it.

I’m going to mark this thread as resolved, but please don’t hesitate to start a new topic if you have any more questions down the line.

If you have a few minutes, we’d love if you could leave us a review: https://ww.wp.xz.cn/support/plugin/woocommerce/reviews/

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