Woocommerce error: Incorrect Zip code! Please enter correct number.

Hi @william6179

Can you help me with this error in woocommerce checkout: error: Incorrect Zip code! Please enter correct number. There are no errors in the log.

From what I understand, you’re experiencing an issue with WooCommerce checkout, specifically an error message stating “Incorrect Zip code! Please enter correct number”. This usually pops up when the system doesn’t recognize the zip code format you’ve entered.

To get a clearer picture of what’s happening and how we can help, could you give us a bit more information? We’re particularly interested in whether this problem is tied to a specific zip code or if it’s happening across the board.

Also, if you could share a screenshot of the error message as it appears on your screen, that would be really helpful. We recommend using https://snipboard.io for sharing screenshots – please follow the instructions on the page, then paste the URL in your reply.

Furthermore, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select Get system report and then Copy for support.

You can either paste all this information into your reply here or use https://pastebin.com to share it with us.

Once I have this information, I’ll be better equipped to diagnose and address the problem you’re experiencing.

Thank you for your cooperation and we look forward to resolving this issue for you promptly.

Hi @william6179

Thank you for reaching back, with further details on this.

I went ahead with testing the site at https://pandoctors.com.br/ and it appears a new page is in place for step 2, of the custom checkout process, currently: https://pandoctors.com.br/finalizar-compra-2/

Furthermore, I was not able to reproduce the issue.

Just to clarify, are you still able to reproduce the issue on your end, or otherwise?

Cheers!

• This reply was modified 2 years, 10 months ago by anastas10s. Reason: caught a typo

Hi @william6179

I already solved the problem. thank you friend

Fantastic news! I’m thrilled to hear you’ve successfully solved the problem. It’s always rewarding to see our users finding their own solutions.

I’ll go ahead and mark this thread as resolved. However, if you ever have more questions or issues in the future, don’t hesitate to kick off a new topic.

Have a fantastic day!

Hi @subhanuddin

May I know how to resolved this issue because I also face same thing
– Website Link: https://salexplorer.com/2023/seha/

From what I understand, you’re facing a similar issue as @william6179 with regards to an error about the incorrect zip code in WooCommerce checkout on your website https://salexplorer.com/2023/seha/.

In order to provide you with the best possible assistance, I kindly request you start a 👉 new topic in our support forum. This is in line with our 👉 forum’s best practices and allows us to focus on your specific issue. It also makes it easier for other users who might be facing the same problem to find and learn from the discussion.

In your new topic, could you please provide as much detail as possible? This might include screenshots, error messages, the steps you’ve already taken to try to resolve the issue, and any other information you think might be relevant.

You can use https://snipboard.io to share screenshots. Just follow the instructions on the page and paste the URL in your reply.

Thank you for your understanding and cooperation. We look forward to assisting you further on the new topic.