Woocommerce Fatal Error – Uncaught Runtime Exception

  • Resolved harshsurve

    (@harshsurve)


    6 years, 5 months ago

    Need Help.
    I ‘m getting a Fatal Eror – with action scheduler after switching to a new server. Below is the WP-Debug screen message. tried deactivating all plugins and switching themes to TwentySeventeen.

    Fatal error: Uncaught RuntimeException: Error saving action: Unable to save action. in /home/prayorjv/public_html/wp-content/plugins/woocommerce/includes/libraries/action-scheduler/classes/ActionScheduler_wpPostStore.php:33 Stack trace: #0 /home/prayorjv/public_html/wp-content/plugins/woocommerce/includes/libraries/action-scheduler/classes/ActionScheduler_ActionFactory.php(109): ActionScheduler_wpPostStore->save_action(Object(ActionScheduler_Action)) #1 /home/prayorjv/public_html/wp-content/plugins/woocommerce/includes/libraries/action-scheduler/classes/ActionScheduler_ActionFactory.php(59): ActionScheduler_ActionFactory->store(Object(ActionScheduler_Action)) #2 /home/prayorjv/public_html/wp-content/plugins/woocommerce/includes/libraries/action-scheduler/functions.php(18): ActionScheduler_ActionFactory->single(‘woocommerce_upd…’, Array, 1575325585, ”) #3 /home/prayorjv/public_html/wp-content/plugins/woocommerce/includes/queue/class-wc-action-queue.php(44): as_schedule_single_action(1575325585, ‘woocommerce_upd…’, Arr in /home/prayorjv/public_html/wp-content/plugins/woocommerce/includes/libraries/action-scheduler/classes/ActionScheduler_wpPostStore.php on line 33
    There has been a critical error on your website. Please check your site admin email inbox for instructions.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Thu P. a11n

    (@thup90)

    6 years, 5 months ago

    Hi there,

    Can you send us a copy of your System Status Report? You can find it via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, paste it here in your reply.

    Additionally, do you see any errors in debug.log?

    Also, I’ve found a similar issue here: https://ww.wp.xz.cn/support/topic/unable-to-save-action-in-actionscheduler_wppoststore-php/. You could try the suggestions in that thread and see if it helps you?

    Thread Starter harshsurve

    (@harshsurve)

    6 years, 5 months ago

    Thanks for your reply. Shall surely contact my Host and look at the PHP_MAX_Execution_time to be increased and try if the issue resolves. For the mean time below is the WPDEBUG.LOG output and the WooCommerce>Status fro your review.

    WPDEDUG.LOG

    [03-Dec-2019 19:35:48 UTC] PHP Fatal error: Uncaught RuntimeException: Error saving action: Unable to save action. in /home/prayorjv/public_html/wp-content/plugins/woocommerce/includes/libraries/action-scheduler/classes/ActionScheduler_wpPostStore.php:33
    Stack trace:
    #0 /home/prayorjv/public_html/wp-content/plugins/woocommerce/includes/libraries/action-scheduler/classes/ActionScheduler_ActionFactory.php(109): ActionScheduler_wpPostStore->save_action(Object(ActionScheduler_Action))
    #1 /home/prayorjv/public_html/wp-content/plugins/woocommerce/includes/libraries/action-scheduler/classes/ActionScheduler_ActionFactory.php(59): ActionScheduler_ActionFactory->store(Object(ActionScheduler_Action))
    #2 /home/prayorjv/public_html/wp-content/plugins/woocommerce/includes/libraries/action-scheduler/functions.php(18): ActionScheduler_ActionFactory->single(‘woocommerce_upd…’, Array, 1575401748, ”)
    #3 /home/prayorjv/public_html/wp-content/plugins/woocommerce/includes/queue/class-wc-action-queue.php(44): as_schedule_single_action(1575401748, ‘woocommerce_upd…’, Arr in /home/prayorjv/public_html/wp-content/plugins/woocommerce/includes/libraries/action-scheduler/classes/ActionScheduler_wpPostStore.php on line 33

    [03-Dec-2019 19:38:37 UTC] PHP Fatal error: Uncaught InvalidArgumentException: Unidentified action 0 in /home/prayorjv/public_html/wp-content/plugins/woocommerce/includes/libraries/action-scheduler/classes/ActionScheduler_wpPostStore.php:488
    Stack trace:
    #0 /home/prayorjv/public_html/wp-content/plugins/woocommerce/includes/libraries/action-scheduler/classes/ActionScheduler_wpPostStore.php(475): ActionScheduler_wpPostStore->get_date_gmt(‘0’)
    #1 /home/prayorjv/public_html/wp-content/plugins/woocommerce/includes/libraries/action-scheduler/classes/ActionScheduler_wcSystemStatus.php(78): ActionScheduler_wpPostStore->get_date(‘0’)
    #2 /home/prayorjv/public_html/wp-content/plugins/woocommerce/includes/libraries/action-scheduler/classes/ActionScheduler_wcSystemStatus.php(52): ActionScheduler_wcSystemStatus->get_action_status_date(‘failed’, ‘oldest’)
    #3 /home/prayorjv/public_html/wp-content/plugins/woocommerce/includes/libraries/action-scheduler/classes/ActionScheduler_wcSystemStatus.php(27): ActionScheduler_wcSystemStatus->get_oldest_and_newest(Array)
    #4 /home/ in /home/prayorjv/public_html/wp-content/plugins/woocommerce/includes/libraries/action-scheduler/classes/ActionScheduler_wpPostStore.php on line 488

    WooCommerce>Status

    
### WordPress Environment ###

WordPress address (URL): https://prayagasia.com
Site address (URL): https://prayagasia.com
WC Version: 3.8.1
REST API Version: ✔ 1.0.2
Log Directory Writable: ✔
WP Version: 5.3
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: ✔
WP Cron: ✔
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.2.25
PHP Post Max Size: 8 MB
PHP Time Limit: 600
PHP Max Input Vars: 1000
cURL Version: 7.62.0
OpenSSL/1.0.2k

SUHOSIN Installed: –
MySQL Version: 10.1.43-MariaDB-cll-lve
Max Upload Size: 2 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 3.8.1
WC Database Prefix: wp63_
Total Database Size: 337.51MB
Database Data Size: 318.85MB
Database Index Size: 18.66MB
wp63_woocommerce_sessions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp63_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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wp63_options: Data: 2.77MB + Index: 0.00MB + Engine MyISAM
wp63_polls: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp63_poll_answer: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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wp63_st_cars: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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wp63_st_flight_airport: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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wp63_st_hotel: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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wp63_st_location_nested: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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wp63_st_order_item_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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wp63_st_tours: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ❌Error messages should not be shown to visitors.

### Active Plugins (20) ###

All In One SEO Pack: by Michael Torbert – 3.3.3
BackupBuddy: by iThemes – 8.5.0.0
Classic Editor: by WordPress Contributors – 1.5
Comet Cache Pro: by WebSharks
Inc. – 170220

Connects - Mailster Addon: by Brainstorm Force – 2.2.0
Contact Form 7: by Takayuki Miyoshi – 5.1.6
Convert Plus: by Brainstorm Force – 3.5.1
Progressive Web Apps For WordPress: by DaftPlug – 3.0
Duplicate Post: by Enrico Battocchi – 3.2.3
Entrada Post Type: by WAITUK – 3.7.9
Entrada VC Addons: by WAITUK – 3.7.9
Entrada WC Taxonomy: by WAITUK – 3.7.9 – Not tested with the active version of WooCommerce
WPBakery Page Builder: by Michael M - WPBakery.com – 6.0.5
Loco Translate: by Tim Whitlock – 2.3.1
Mailster - Email Newsletter Plugin for WordPress: by EverPress – 2.4.6
Slider Revolution: by ThemePunch – 6.1.4
TinyMCE Advanced: by Andrew Ozz – 5.3.0
Widget Importer & Exporter: by ChurchThemes.com – 1.5.5
WooCommerce: by Automattic – 3.8.1
Wordfence Security: by Wordfence – 7.4.2

### Inactive Plugins (4) ###

Akismet Anti-Spam: by Automattic – 4.1.3
Customizer Export/Import: by The Beaver Builder Team – 0.9.1
EventON: by AshanJay – 2.8
EventON - Full cal: by Ashan Jay – 1.0

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Settings ###

API Enabled: ✔
Force SSL: –
Currency: INR (₹)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: booking (booking)
external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #1742 - /shop/
Cart: #1570 - /cart/
Checkout: #1571 - /checkout/
My account: #1664 - /my-account/
Terms and conditions: #2634 - /terms-and-conditions/

### Theme ###

Name: Entrada Child
Version: 3.7.9
Author URL: http://www.waituk.com
Child Theme: ✔
Parent Theme Name: Entrada
Parent Theme Version: 3.7.9
Parent Theme Author URL: https://www.waituk.com
WooCommerce Support: ✔

### Templates ###

Overrides: entrada/woocommerce/archive-product.php
entrada/woocommerce/cart/cart.php version 3.5.0 is out of date. The core version is 3.8.0
entrada/woocommerce/cart/cart-totals.php
entrada/woocommerce/checkout/cart-errors.php
entrada/woocommerce/checkout/form-billing.php
entrada/woocommerce/checkout/form-checkout.php
entrada/woocommerce/checkout/form-coupon.php
entrada/woocommerce/checkout/form-login.php version 3.4.0 is out of date. The core version is 3.8.0
entrada/woocommerce/checkout/form-pay.php
entrada/woocommerce/checkout/form-shipping.php
entrada/woocommerce/checkout/payment-method.php
entrada/woocommerce/checkout/payment.php
entrada/woocommerce/checkout/review-order.php version 3.3.0 is out of date. The core version is 3.8.0
entrada/woocommerce/checkout/thankyou.php version 3.2.0 is out of date. The core version is 3.7.0
entrada/woocommerce/content-product.php
entrada/woocommerce/content-single-product.php
entrada/woocommerce/emails/email-order-items.php version 3.5.0 is out of date. The core version is 3.7.0
entrada/woocommerce/global/form-login.php
entrada/woocommerce/loop/loop-end.php
entrada/woocommerce/loop/loop-start.php
entrada/woocommerce/myaccount/form-edit-account.php
entrada/woocommerce/myaccount/form-edit-address.php
entrada/woocommerce/myaccount/form-login.php
entrada/woocommerce/myaccount/form-lost-password.php
entrada/woocommerce/myaccount/my-account.php
entrada/woocommerce/myaccount/my-address.php
entrada/woocommerce/myaccount/my-orders.php
entrada/woocommerce/myaccount/orders.php version 3.2.0 is out of date. The core version is 3.7.0
entrada/woocommerce/myaccount/view-order.php
entrada/woocommerce/order/order-details-customer.php
entrada/woocommerce/order/order-details-item.php version 3.0.0 is out of date. The core version is 3.7.0
entrada/woocommerce/order/order-details.php version 3.5.2 is out of date. The core version is 3.7.0
entrada/woocommerce/single-product/rating.php
entrada/woocommerce/single-product.php

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    Thread Starter harshsurve

    (@harshsurve)

    6 years, 5 months ago

    Was able to reproduce the Error. A clean wordpress install with WooCommerce works very well and doesnot give any errors.

    The issue reoccurs when I export my Website database was imported from the earlier server.

    So can conclude that the issue is not due to Hosting Server.

    Note: Both the Hosting Servers – old as well as new are with the same Hosting provider with exactly same technicals and same version of MySql

    Thread Starter harshsurve

    (@harshsurve)

    6 years, 5 months ago

    AFter digging deeper it seems to be an issue with Database migration. On having a look at the Database tables on the new installation I observed that on a fresh installation the tables are Editable inline – but as soon as I migrate import the tables from the production site – the imported tables are not aditable inline.

    I’m not very well versed wit MySql and dont know whether it matters in this issue. Pls help me with this.

    con

    (@conschneider)

    Engineer

    6 years, 5 months ago

    Hi there,

    > AFter digging deeper it seems to be an issue with Database migration. On having a look at the Database tables on the new installation I observed that on a fresh installation the tables are Editable inline – but as soon as I migrate import the tables from the production site – the imported tables are not aditable inline.

    Yes that fits. However a migration should not have this effect ever. I would ask your hosting provider to alleviate this for you.

    > I’m not very well versed wit MySql and dont know whether it matters in this issue. Pls help me with this.

    In that case I would add a helper tool for the migration instead of doing it manually. There are many backup / migration tools available on the market for this.

    Thread Starter harshsurve

    (@harshsurve)

    6 years, 5 months ago

    Thanks for the help.

    garyf711

    (@garyf711)

    6 years, 4 months ago

    After a bit of digging, I managed to resolve the “RuntimeException: Error saving action” by installing Action Scheduler 3.0.

    https://github.com/woocommerce/action-scheduler/releases/tag/3.0.0
    Release Notes: https://woocommerce.wordpress.com/2020/01/08/action-scheduler-3-0/

    Hoping the above may assist any lost souls trolling the net for answers

    • This reply was modified 6 years, 4 months ago by garyf711.
    Thread Starter harshsurve

    (@harshsurve)

    6 years, 4 months ago

    Thanks @garyf711

    Yes it worked like a charm. Thanks for the solution.

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Woocommerce Fatal Error – Uncaught Runtime Exception’ is closed to new replies.