Hi @piazzi,
Greetings,
Well, it is fully dependent on the payment process, some providers provide the auto complete option and some not.
Can you please share which payment gateway you are using?
Please connect our help center to get extra facility and feedback. We are always here to assist you
Best Regards.
Hi @piazzi,
WooCommerce usually does this to cross check the payment and status for admin. You can check this article to manage the status by yourself https://woocommerce.com/document/woocommerce-order-status-control/
Please connect to our help center, so that we can investigate the matter on your site for further more.
Best Regards.
Hi @piazzi,
As we haven’t heard back from you, we’re assuming the issue has been resolved. If you need further assistance, feel free to reopen this thread or start a new one. Thanks for reaching out!”
Have a good day!
Best Regards