• Resolved waseebk

    (@waseebk)


    I am looking to accept credit/debit card payments on my website using the WooCommerce Payments plugin, however, I am facing a few issues. First, as soon as I install and activate WooCommerce Payments an error with regards to PayPal Standard appears in the WordPress dashboard. It says (screenshot here https://imgur.com/ypdd5mb):

    There is a problem with PayPal. Your API credentials may be incorrect. Please update your API credentials. Learn more.

    As soon as I deactivate the WooCommerce Payments plugin, the error goes away.

    Secondly, I cannot save the General Settings for the WooCommerce Payments plugin. When I try to do so, I get an error message saying ‘Error saving settings’. See screenshot here https://imgur.com/a/GQx2V6w.

    Please advise how we can fix these issues and accept credit/debit card payments on our site.

    Thanks in advance

    • This topic was modified 3 years, 2 months ago by waseebk.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Roxy

    (@roxannestoltz)

    Hi @waseebk ,

    Thank you for reaching out!

    Please note that this forum is specifically for support related to the WooCommerce core plugin.

    As your issue pertains to the WooCommerce Payments plugin, we kindly ask that you create a new topic in the WooCommerce Payments forum located here.

    We’ll be more than happy to assist you further in that forum 🙂

    Cheers!

    Thread Starter waseebk

    (@waseebk)

    Hello Roxy,

    Thank you. I will do that.

Viewing 2 replies - 1 through 2 (of 2 total)

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