Hello,
Do you use any custom landing pages, or the default WooCommerce order-received page?
Did you test the purchase event by doing a real transaction? Do you see any purchase event reported by Pixel Helper Chrome extension?
Hi,
Thank you, I solved the purchase firing problem with using the Conversions API.
But another question is how can I improve event match quality?
https://ibb.co/qD5Rcxt
https://ibb.co/Q96PNwT
Some of the events match quality is Okay instead of Good. And one of them is purchase which is the most important event.
How to do you suggest me to improve event match quality?
Thanks!
Regarding match quality, please check this page for full details: https://www.pixelyoursite.com/facebook-event-match-quality-score