WooCommerce Setup Wizard gets stuck

  • swoolrich

    (@swoolrich)


    5 years, 6 months ago

    Using WordPress 5.5.3 & WooCommerce 4.7.0 which I believe are the latest versions.

    No problem with the WooCommerce settings page, but the WooCommerce home page displays the first page of the setup wizard, correctly filled in, but neither ‘Continue’ nor ‘Skip setup store details’ move forwards.

    I’ve been through all the settings pages and they are OK.

    There are two other oddities:
    1) If I go to the Orders page, there is a box below ‘Screen Options’ with some greyed out areas
    2) All orders show as Processing, which they certainly should not be. I hoped adding the missing webhook to Strip would fix this but it didn’t.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Ron Rennick

    (@wpmuguru)

    5 years, 6 months ago

    Hi @swoolrich,

    > but the WooCommerce home page displays the first page of the setup wizard, correctly filled in, but neither ‘Continue’ nor ‘Skip setup store details’ move forwards.

    If you open your browser console do you see any errors logged when you open the page or click Continue or Skip?

    Thread Starter swoolrich

    (@swoolrich)

    5 years, 6 months ago

    It doesn’t generate an error in WooCommerce -> Status -> Logs.

    There are a number of errors in the error log with the correct time & date:

    2020-11-13 09:41:48	Error	46.33.131.27	403	GET /wp-json/wc-analytics/admin/notes?page=1&per_page=25&type=error%2Cupdate&status=unactioned&_locale=user HTTP/1.1	https://my-site.com/	Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.183 Safari/537.36 Edg/86.0.622.63	975	Apache SSL/TLS access
2020-11-13 09:41:48	Error	46.33.131.27	403	GET /wp-json/wc-admin/options?options=woocommerce_task_list_complete%2Cwoocommerce_task_list_hidden&_locale=user HTTP/1.1	https://my-site.com/	Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.183 Safari/537.36 Edg/86.0.622.63	975	Apache SSL/TLS access
2020-11-13 09:41:49	Error	46.33.131.27	403	GET /wp-json/wc-analytics/admin/notes?page=1&per_page=25&type=error%2Cupdate&status=unactioned&_locale=user HTTP/1.1	https://my-site.com/	Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.183 Safari/537.36 Edg/86.0.622.63	975	Apache SSL/TLS access
2020-11-13 09:41:49	Error	46.33.131.27	403	GET /wp-json/wc-admin/options?options=woocommerce_task_list_complete%2Cwoocommerce_task_list_hidden&_locale=user HTTP/1.1	https://my-site.com/	Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.183 Safari/537.36 Edg/86.0.622.63	975	Apache SSL/TLS access
2020-11-13 09:41:50	Error	46.33.131.27	403	GET /wp-json/wc-analytics/admin/notes?page=1&per_page=25&type=error%2Cupdate&status=unactioned&_locale=user HTTP/1.1	https://my-site.com/	Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.183 Safari/537.36 Edg/86.0.622.63	975	Apache SSL/TLS access
2020-11-13 09:41:50	Error	46.33.131.27	403	GET /wp-json/wc-admin/options?options=woocommerce_task_list_complete%2Cwoocommerce_task_list_hidden&_locale=user HTTP/1.1	https://my-site.com/	Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.183 Safari/537.36 Edg/86.0.622.63	975	Apache SSL/TLS access

    And it must be a permission problem as the console is producing scrolling errors, the first of which is:

    Access to fetch at 'https://my-site.co.uk/wp-json/wp/v2/users/2?_locale=user' from origin 'https://scottishglidingcentre.com' has been blocked by CORS policy: Request header field x-http-method-override is not allowed by Access-Control-Allow-Headers in preflight response.

    • This reply was modified 5 years, 6 months ago by swoolrich.
    Plugin Contributor Ron Rennick

    (@wpmuguru)

    5 years, 6 months ago

    > Access to fetch at ‘https://my-site.co.uk/wp-json/wp/v2/users/2?_locale=user’ from origin ‘https://scottishglidingcentre.com’

    @swoolrich Did you recently change the URL of the site from https://my-site.co.uk to https://scottishglidingcentre.com ?

    Thread Starter swoolrich

    (@swoolrich)

    5 years, 6 months ago

    It’s always been like this, since before my involvement. But that had occurred to me after I posted as a possible cause. All the branding is .co.uk, however the person who initially set it up did it as a .com. We are trying to get the website it’s own platform and if we can do that (permission needed from the Board) we can sort that out.

Viewing 4 replies - 1 through 4 (of 4 total)

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