• The Woocommerce plugin is slowing down the activation and deactivation of our plugins. Our hosting provider Robert Matthews, Tiger Technologies researched the issue when we reported that our site seemed very slow. Here are Robert’s findings:

    If it helps you troubleshoot this with them, we were curious about this,
    so we did some more troubleshooting. We found that this is caused by
    code in this file (or related files): /wp-content/plugins/woocommerce/src/Admin/RemoteInboxNotifications/RemoteInboxNotificationsEngine.php Whenever any plugin is activated or deactivated, that code spends tens
    of seconds completely rewriting the "wp_wc_admin_notes" and
    "wp_wc_admin_note_actions" database tables, running queries like the
    ones in the attached log. We've never seen Woocommerce do this before, but if you show them this
    and they can see exactly what it's doing behind the scenes, they should
    be able to figure it out. Good luck, and thank you again! --
    Robert Mathews, Tiger Technologies
    SELECT note_id FROM wp_wc_admin_notes WHERE name = 'wayflyer_bnpl_q4_2021' ORDER BY note_id ASC
    SELECT * FROM wp_wc_admin_notes WHERE note_id = 1 LIMIT 1
    SELECT action_id, name, label, query, status, actioned_text, nonce_action, nonce_name\n\t\t\t\tFROM wp_wc_admin_note_actions\n\t\t\t\tWHERE note_id = 1
    SHOW FULL COLUMNS FROM
    wp_wc_admin_notes
    UPDATE wp_wc_admin_notes SET name = 'wayflyer_bnpl_q4_2021', type = 'marketing', locale = 'en_US', title = 'Grow your business with funding through Wayflyer', content = 'Fast, flexible financing to boost cash flow and help your business grow \342\200\223 one fee, no interest rates, penalties, equity, or personal guarantees. Based on your store\342\200\231s performance, Wayflyer provides funding and analytical insights to invest in your business.', content_data = '{}', status = 'pending', source = 'woocommerce.com', date_created = '2024-03-17 20:01:32', date_reminder = NULL, is_snoozable = '0', layout = 'plain', image = '', is_deleted = '', is_read = '' WHERE note_id = '1'
    DELETE FROM wp_wc_admin_note_actions WHERE note_id = 1
    SHOW FULL COLUMNS FROM wp_wc_admin_note_actions
    REPLACE INTO wp_wc_admin_note_actions (note_id, name, label, query, status, actioned_text, nonce_action, nonce_name) VALUES (1, 'wayflyer_bnpl_q4_2021', 'Level up with funding', 'https://woo.com/products/wayflyer/?utm_source=inbox_note&utm_medium=product&utm_campaign=wayflyer_bnpl_q4_2021', 'actioned', '', NULL, NULL)
    SELECT action_id, name, label, query, status, actioned_text, nonce_action, nonce_name\n\t\t\t\tFROM wp_wc_admin_note_actions\n\t\t\t\tWHERE note_id = 1 SELECT note_id FROM wp_wc_admin_notes WHERE name = 'wc_shipping_mobile_app_usps_q4_2021' ORDER BY note_id ASC
    SELECT * FROM wp_wc_admin_notes WHERE note_id = 2 LIMIT 1
    SELECT action_id, name, label, query, status, actioned_text, nonce_action, nonce_name\n\t\t\t\tFROM wp_wc_admin_note_actions\n\t\t\t\tWHERE note_id = 2
    UPDATE wp_wc_admin_notes SET name = 'wc_shipping_mobile_app_usps_q4_2021', type = 'marketing', locale = 'en_US', title = 'Print and manage your shipping labels with WooCommerce Shipping and the WooCommerce Mobile App', content = 'Save time by printing, purchasing, refunding, and tracking shipping labels generated by <a href=\\\"https://woo.com/woocommerce-shipping/\\\">WooCommerce Shipping</a> \342\200\223 all directly from your mobile device!', content_data = '{}', status = 'pending', source = 'woocommerce.com', date_created = '2024-03-17 20:01:33', date_reminder = NULL, is_snoozable = '0', layout = 'plain', image = '', is_deleted = '', is_read = '' WHERE note_id = '2'
    DELETE FROM wp_wc_admin_note_actions WHERE note_id = 2
    REPLACE INTO wp_wc_admin_note_actions (note_id, name, label, query, status, actioned_text, nonce_action, nonce_name) VALUES (2, 'wc_shipping_mobile_app_usps_q4_2021', 'Get WooCommerce Shipping', 'https://woo.com/woocommerce-shipping/?utm_source=inbox_note&utm_medium=product&utm_campaign=wc_shipping_mobile_app_usps_q4_2021', 'actioned', '', NULL, NULL)
    SELECT action_id, name, label, query, status, actioned_text, nonce_action, nonce_name\n\t\t\t\tFROM wp_wc_admin_note_actions\n\t\t\t\tWHERE note_id = 2 SELECT note_id FROM wp_wc_admin_notes WHERE name = 'woocommerce-services' ORDER BY note_id ASC
    SELECT * FROM wp_wc_admin_notes WHERE note_id = 3 LIMIT 1
    SELECT action_id, name, label, query, status, actioned_text, nonce_action, nonce_name\n\t\t\t\tFROM wp_wc_admin_note_actions\n\t\t\t\tWHERE note_id = 3
    UPDATE wp_wc_admin_notes SET name = 'woocommerce-services', type = 'info', locale = 'en_US', title = 'WooCommerce Shipping & Tax', content = 'WooCommerce Shipping &amp; Tax helps get your store \\\"ready to sell\\\" as quickly as possible. You create your products. We take care of tax calculation, payment processing, and shipping label printing! Learn more about the extension that you just installed.', content_data = '{}', status = 'pending', source = 'woocommerce.com', date_created = '2024-03-17 20:01:33', date_reminder = NULL, is_snoozable = '0', layout = 'plain', image = '', is_deleted = '', is_read = '' WHERE note_id = '3'
    DELETE FROM wp_wc_admin_note_actions WHERE note_id = 3
    REPLACE INTO wp_wc_admin_note_actions (note_id, name, label, query, status, actioned_text, nonce_action, nonce_name) VALUES (3, 'learn-more', 'Learn more', 'https://docs.woocommerce.com/document/woocommerce-shipping-and-tax/?utm_source=inbox', 'unactioned', '', NULL, NULL)
    SELECT action_id, name, label, query, status, actioned_text, nonce_action, nonce_name\n\t\t\t\tFROM wp_wc_admin_note_actions\n\t\t\t\tWHERE note_id = 3 SELECT note_id FROM wp_wc_admin_notes WHERE name = 'your-first-product' ORDER BY note_id ASC
    SELECT * FROM wp_wc_admin_notes WHERE note_id = 4 LIMIT 1
    SELECT action_id, name, label, query, status, actioned_text, nonce_action, nonce_name\n\t\t\t\tFROM wp_wc_admin_note_actions\n\t\t\t\tWHERE note_id = 4
    UPDATE wp_wc_admin_notes SET name = 'your-first-product', type = 'info', locale = 'en_US', title = 'Your first product', content = 'That\342\200\231s huge! You\342\200\231re well on your way to building a successful online store \342\200\224 now it\342\200\231s time to think about how you\342\200\231ll fulfill your orders.<br /><br />Read our shipping guide to learn best practices and options for putting together your shipping strategy. And for WooCommerce stores in the United States, you can print discounted shipping labels via USPS with <a href=\\\"https://href.li/?https://woo.com/shipping\\\" target=\\\"_blank\\\">WooCommerce Shipping</a>.', content_data = '{}', status = 'pending', source = 'woocommerce.com', date_created = '2024-03-17 20:01:34', date_reminder = NULL, is_snoozable = '0', layout = 'plain', image = '', is_deleted = '', is_read = '' WHERE note_id = '4'
    DELETE FROM wp_wc_admin_note_actions WHERE note_id = 4
    REPLACE INTO wp_wc_admin_note_actions (note_id, name, label, query, status, actioned_text, nonce_action, nonce_name) VALUES (4, 'learn-more', 'Learn more', 'https://woo.com/posts/ecommerce-shipping-solutions-guide/?utm_source=inbox_note&utm_medium=product&utm_campaign=learn-more', 'actioned', '', NULL, NULL)
    SELECT action_id, name, label, query, status, actioned_text, nonce_action, nonce_name\n\t\t\t\tFROM wp_wc_admin_note_actions\n\t\t\t\tWHERE note_id = 4 SELECT note_id FROM wp_wc_admin_notes WHERE name = 'wc-admin-optimizing-the-checkout-flow' ORDER BY note_id ASC
    SELECT * FROM wp_wc_admin_notes WHERE note_id = 5 LIMIT 1
    SELECT action_id, name, label, query, status, actioned_text, nonce_action, nonce_name\n\t\t\t\tFROM wp_wc_admin_note_actions\n\t\t\t\tWHERE note_id = 5
    UPDATE wp_wc_admin_notes SET name = 'wc-admin-optimizing-the-checkout-flow', type = 'info', locale = 'en_US', title = 'Optimizing the checkout flow', content = 'It\342\200\231s crucial to get your store\342\200\231s checkout as smooth as possible to avoid losing sales. Let\342\200\231s take a look at how you can optimize the checkout experience for your shoppers.', content_data = '{}', status = 'pending', source = 'woocommerce.com', date_created = '2024-03-17 20:01:36', date_reminder = NULL, is_snoozable = '0', layout = 'plain', image = '', is_deleted = '', is_read = '' WHERE note_id = '5'
    DELETE FROM wp_wc_admin_note_actions WHERE note_id = 5
    REPLACE INTO wp_wc_admin_note_actions (note_id, name, label, query, status, actioned_text, nonce_action, nonce_name) VALUES (5, 'optimizing-the-checkout-flow', 'Learn more', 'https://woo.com/posts/optimizing-woocommerce-checkout?utm_source=inbox_note&utm_medium=product&utm_campaign=optimizing-the-checkout-flow', 'actioned', '', NULL, NULL)
    SELECT action_id, name, label, query, status, actioned_text, nonce_action, nonce_name\n\t\t\t\tFROM wp_wc_admin_note_actions\n\t\t\t\tWHERE note_id = 5

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • Thread Starter Mr Tibbs

    (@mtibesar)

    Need a developer to look at this please. Thank you very much.

    Marcus

    Hi @mtibesar,

    Thank you for reaching out and providing detailed information about the issue you’re experiencing with WooCommerce plugin activation and deactivation. Based on the queries and logs provided by Robert Matthews from Tiger Technologies, it seems that the RemoteInboxNotificationsEngine.php file is indeed performing extensive operations on the wp_wc_admin_notes and wp_wc_admin_note_actions tables during plugin activation/deactivation, which could be contributing to the slowdown.

    For development and custom coding questions, it’s best to ask for insight related to those on either the WooCommerce Advanced Facebook group or the WooCommerce Community Slack. You can also seek help from the following:

    Let us know if there’s anything else we can help you with.

    Thread Starter Mr Tibbs

    (@mtibesar)

    Thank you for your reply Afzal @afzalpansuvi .

    I’m confused. Will the Woocommerce developers now fix this bug?

    Best regards,

    Marcus

    • This reply was modified 2 years, 1 month ago by Mr Tibbs.

    Hi @mtibesar

    Have you tried deactivating other plugins? While the code file is indeed from WooCommerce, there’s a chance that another plugin is calling that file (and is therefore responsible for the slowdown).

    Thread Starter Mr Tibbs

    (@mtibesar)

    No I haven’t. I will report back my findings.

    Thank you very much Maarten @maartenbelmans

    Marcus

    Thread Starter Mr Tibbs

    (@mtibesar)

    I deactivated all plugins except Woocommerce, I then reactivated the plugins one-by-one but the reactivation of each plugin is still very slow.

    If I delete and re-install the Woocommerce plugin; will this delete my store (products, categories, settings, etc.)?

    Thank you very much!

    Hey, @mtibesar!

    I deactivated all plugins except Woocommerce, I then reactivated the plugins one-by-one but the reactivation of each plugin is still very slow.

    Thank you for trying.

    Just to confirm. If you deactivate WooCommerce, are you able to activate other plugins normally?

    If I delete and re-install the Woocommerce plugin; will this delete my store (products, categories, settings, etc.)?

    No, your data will be saved and once you reinstall the plugin it will look like it did before.

    Having said that, it is good to be sure you have a good backup in place of your full site and database before making any changes to the site. You can ask your host for backup functionality or you can consider using a service like Jetpack. If something goes wrong, you will be able to restore it.

    Looking forward to your reply.

    Have a wonderful day!

    Thread Starter Mr Tibbs

    (@mtibesar)

    <<<< Just to confirm. If you deactivate WooCommerce, are you able to activate other plugins normally?>>>>

    Yes, I can activate other plugins once I deactivate Woocommerce and these plugins activate and deactivate quickly.

    The issue is when the Woocommerce plugin is activated, the subsequent activation and deactivation of all other plugins is slowwwww.

    When I reported this to my hosting provider, Tiger Technologies found that this is caused by
    code in this file (or related files):

    /wp-content/plugins/woocommerce/src/Admin/RemoteInboxNotifications/RemoteInboxNotificationsEngine.php

    The reason for this is whenever any plugin is activated or deactivated, that code spends tens of seconds completely rewriting the “wp_wc_admin_notes” and
    “wp_wc_admin_note_actions” database tables.

    I hope this clarifies the issue.

    Thank you very much.


    πŸ‘‹ hey @mtibesar

    Thank you for reaching back, with further details on this.

    I went back to the original post here, and investigated the data relayed from the site’s hosting provider.

    It appears that the following link can be found in them:

    https://woo.com/products/wayflyer/?utm_source=inbox_note&utm_medium=product&utm_campaign=wayflyer_bnpl_q4_2021

    It appears this is a campaign from Q4 of 2021, based on the URL above, and wayflyer is discontinued.

    To get an idea of how your site is configured, could you please share a copy of your site’s System Status, as exemplified here? Once you’ve done that, paste it here in your response.

    Looking forward to hearing from you!

    Thread Starter Mr Tibbs

    (@mtibesar)

    ` WordPress Environment
    
    WordPress address (URL): https://www.sunshinebeads30a.com<br>Site address (URL): https://www.sunshinebeads30a.com<br>WC Version: 8.7.0<br>REST API Version: βœ” 8.7.0<br>Action Scheduler Version: βœ” 3.7.2<br>Log Directory Writable: βœ”<br>WP Version: 6.5<br>WP Multisite: –<br>WP Memory Limit: 1,000 MB<br>WP Debug Mode: –<br>WP Cron: βœ”<br>Language: en_US<br>External object cache: – Server Environment
    
    Server Info: Apache<br>PHP Version: 8.2.17<br>PHP Post Max Size: 1,000 MB<br>PHP Time Limit: 900<br>PHP Max Input Vars: 5000<br>cURL Version: 7.74.0<br>OpenSSL/1.1.1w
    
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    WC Database Version: 8.7.0<br>WC Database Prefix: wp_<br>Total Database Size: 17.27MB<br>Database Data Size: 14.29MB<br>Database Index Size: 2.98MB<br>wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_shipping_zone_methods: 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    Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>product-variation-management<br>product-virtual-downloadable<br>product-external-affiliate<br>product-grouped<br>product-linked<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page
    
    Disabled Features: customize-store<br>minified-js<br>new-product-management-experience<br>product-pre-publish-modal<br>settings<br>async-product-editor-category-field
    
    Daily Cron: βœ” Next scheduled: 2024-04-09 20:03:34 -05:00<br>Options: βœ”<br>Notes: 73<br>Onboarding: - Action Scheduler
    
    Canceled: 2<br>Oldest: 2024-03-26 18:53:03 -0500<br>Newest: 2024-03-27 17:05:54 -0500
    
    Complete: 417<br>Oldest: 2024-03-17 14:43:44 -0500<br>Newest: 2024-04-09 00:08:46 -0500
    
    Failed: 4<br>Oldest: 2024-03-17 14:45:21 -0500<br>Newest: 2024-03-27 17:42:46 -0500
    
    Pending: 1<br>Oldest: 2024-04-10 00:08:47 -0500<br>Newest: 2024-04-10 00:08:47 -0500 Status report information
    
    Generated at: 2024-04-09 13:48:54 -05:00<br>`
    Thread Starter Mr Tibbs

    (@mtibesar)

    WordPress Environment
    
    WordPress address (URL): https://www.sunshinebeads30a.com
    Site address (URL): https://www.sunshinebeads30a.com
    WC Version: 8.7.0
    REST API Version: βœ” 8.7.0
    Action Scheduler Version: βœ” 3.7.2
    Log Directory Writable: βœ”
    WP Version: 6.5
    WP Multisite: –
    WP Memory Limit: 1,000 MB
    WP Debug Mode: –
    WP Cron: βœ”
    Language: en_US
    External object cache: – Server Environment Server Info: Apache
    PHP Version: 8.2.17
    PHP Post Max Size: 1,000 MB
    PHP Time Limit: 900
    PHP Max Input Vars: 5000
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    Remote Get: ❌ wp_remote_get() failed. Contact your hosting provider. Database WC Database Version: 8.7.0
    WC Database Prefix: wp_
    Total Database Size: 17.27MB
    Database Data Size: 14.29MB
    Database Index Size: 2.98MB
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    customize_changeset: 271
    kadence_element: 9
    kadence_wootemplate: 2
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    page: 10
    post: 7
    product: 12
    product_variation: 50
    revision: 342
    wp_block: 3
    wp_navigation: 1 Security Secure connection (HTTPS): βœ”
    Hide errors from visitors: βœ” Active Plugins (15) Auto Image Attributes From Filename With Bulk Updater: by Arun Basil Lal – 4.4
    Folders: by Premio – 3.0.1
    Imagify: by Imagify – Optimize Images & Convert WebP & Avif – 2.2.1
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    Kadence Custom Fonts: by Kadence WP – 1.1.5
    Kadence Pro - Premium addon for the Kadence Theme: by Kadence WP – 1.0.20
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    Kadence Shop Kit: by Kadence WP – 2.1.0
    Kadence WooCommerce Email Designer: by Kadence WP – 1.5.12
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    Tiger Technologies Plugin: by Tiger Technologies – 1.0
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    WP 2FA - Two-factor authentication for WordPress (Premium): by Melapress – 2.6.4
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    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5) Connected to Woo.com: –
    Enforce Approved Product Download Directories: βœ”
    HPOS feature screen enabled: –
    HPOS feature enabled: –
    Order datastore: WC_Order_Data_Store_CPT
    HPOS data sync enabled: – Logging Enabled: βœ”
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    Retention period: 30 days
    Level threshold: –
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    Cart: ❌ Page does not contain the [woocommerce_cart] shortcode or the woocommerce/cart block.
    Checkout: ❌ Page does not contain the [woocommerce_checkout] shortcode or the woocommerce/checkout block.
    My account: #41 - /my-account/
    Terms and conditions: #42 - /return-and-refunds-policy/ Theme Name: Kadence
    Version: 1.2.3
    Author URL: https://www.kadencewp.com/
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: βœ” Templates Overrides: – Admin Enabled Features: activity-panels
    analytics
    product-block-editor
    coupons
    core-profiler
    customer-effort-score-tracks
    import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    product-variation-management
    product-virtual-downloadable
    product-external-affiliate
    product-grouped
    product-linked
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page Disabled Features: customize-store
    minified-js
    new-product-management-experience
    product-pre-publish-modal
    settings
    async-product-editor-category-field Daily Cron: βœ” Next scheduled: 2024-04-09 20:03:34 -05:00
    Options: βœ”
    Notes: 73
    Onboarding: - Action Scheduler Canceled: 2
    Oldest: 2024-03-26 18:53:03 -0500
    Newest: 2024-03-27 17:05:54 -0500 Complete: 417
    Oldest: 2024-03-17 14:43:44 -0500
    Newest: 2024-04-09 00:08:46 -0500 Failed: 4
    Oldest: 2024-03-17 14:45:21 -0500
    Newest: 2024-03-27 17:42:46 -0500 Pending: 1
    Oldest: 2024-04-10 00:08:47 -0500
    Newest: 2024-04-10 00:08:47 -0500 Status report information Generated at: 2024-04-09 13:48:54 -05:00

    Hi @mtibesar,

    Thanks for sharing the system status with us. Looking at the report, I’m unable to notice any issue that could lead to the slowness in activating and deactivating your plugins.

    With that said, could you please create a full site backup and try a fresh WooCommerce installation.

    Please note that uninstalling your current WooCommerce won’t lead to any loss of data.

    Let us know if this helps.

Viewing 12 replies - 1 through 12 (of 12 total)

The topic ‘Woocommerce slows Plugins activate and deactivate’ is closed to new replies.