Hi there saadk4777,
When a user is trying to connect a WooCommerce store to Alibaba, we typically recommend using AliExpress Dropshipping for WooCommerce – which we offer full support for at WooCommerce.com.
However, since you are connecting your store following the instructions provided by Alibaba, the best place to get further help is their support portal, which you can access via https://service.alibaba.com/page/home?pageId=122&language=en .
Please kindly note that this particular forum is for questions that are related to the WooCommerce core features, so the team at Alibaba themselves will be best poised to assist with connection issues to their platform.
AliExpress Dropshipping for WooCommerce this is ali express plugin not alibaba? and you mean to say this issue is from alibaba platform not woocommerce side?
i got an email form alibaba
This email is regarding your concern about connect wocommerce to alibaba fail issue
I can totally understand the situation and I felt your feeling through the messages in the live chat service. I will try my best to assist with that.
After check again with related team , our platform is no problem, the problem may occur in the configuration of your WOOCOMMERCE
Hi there,
AliExpress Dropshipping for WooCommerce this is ali express plugin not alibaba? and you mean to say this issue is from alibaba platform not woocommerce side?
Most dropshipping platforms need some form of integration to work with WooCommerce.
I need a bit more information before we can proceed. Please can you reply and share your site’s System Status Report (WP Admin > WooCommerce > Status > System Status > Click – Get system report)?
With that information, we can understand how your site is set up.
