woocommerce stuck at processing

  • Resolved bettsaj

    (@bettsaj)


    6 years, 8 months ago

    This has been a recurring issue on other sites, but even having trawled other solutions I can’t seem to find a fix.

    I have my shop in sandbox mode, so if you have a sandbox account you can safely put through a transaction. Purchases are stuck on processing, even though I have “Grant access to downloadable products after payment” checked in Woocommerce/Products/Downloadable Products

    Any help would be greatly appreciated

    Andy

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter bettsaj

    (@bettsaj)

    6 years, 8 months ago

    As an aside to this… I also did a live transaction to see what showed up in my personal paypal account, and although the transaction showed in the account, it’s labelled as “unclaimed”

    Joey – a11n

    (@jricketts4)

    6 years, 7 months ago

    Hi @bettsaj,

    Can you include a screenshot of your product settings?
    Specifically, is the product set to both ‘Virtual’ and ‘Downloadable’?

    Thank you,
    Joey

    Plugin Support Riaan K.

    (@riaanknoetze)

    6 years, 7 months ago

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘woocommerce stuck at processing’ is closed to new replies.