WooCommerce Subscriptions Causing Critical Error on Site
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Hi, when installed WooCommerce Subscriptions and create a subscription product, I get a critical error on my site:

I have tried a different theme and same issue.
When deleting the Subscriptions plugin the error goes away.
Here’s the System Status Report:
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### WordPress Environment ###WordPress address (URL): https://www.thecatstore.net
Site address (URL): https://www.thecatstore.net
WC Version: 5.5.2
REST API Version: ✔ 5.5.2
WC Blocks Version: ✔ 5.3.3
Action Scheduler Version: ✔ 3.2.1
WC Admin Version: ✔ 2.4.4
Log Directory Writable: ✔
WP Version: 5.8
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: –### Server Environment ###
Server Info: Apache
PHP Version: 7.4.21
PHP Post Max Size: 256 MB
PHP Time Limit: 300
PHP Max Input Vars: 4000
cURL Version: 7.77.0
OpenSSL/1.1.1kSUHOSIN Installed: –
MySQL Version: 5.5.5-10.2.40-MariaDB-log
Max Upload Size: 256 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔### Database ###
WC Database Version: 5.5.2
WC Database Prefix: wpon_
Total Database Size: 6.45MB
Database Data Size: 5.65MB
Database Index Size: 0.80MB
wpon_woocommerce_sessions: Data: 0.04MB + Index: 0.00MB + Engine MyISAM
wpon_woocommerce_api_keys: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpon_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpon_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpon_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpon_woocommerce_order_itemmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpon_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpon_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpon_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpon_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpon_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpon_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpon_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpon_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpon_actionscheduler_actions: Data: 0.03MB + Index: 0.03MB + Engine MyISAM
wpon_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpon_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpon_actionscheduler_logs: Data: 0.03MB + Index: 0.02MB + Engine MyISAM
wpon_commentmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpon_comments: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpon_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpon_options: Data: 4.28MB + Index: 0.26MB + Engine MyISAM
wpon_postmeta: Data: 0.46MB + Index: 0.27MB + Engine MyISAM
wpon_posts: Data: 0.74MB + Index: 0.07MB + Engine MyISAM
wpon_realmedialibrary: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpon_realmedialibrary_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpon_realmedialibrary_posts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpon_realmedialibrary_tmp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpon_rsssl_csp_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpon_sm_advanced_search_temp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpon_sm_views: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpon_social_users: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpon_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpon_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpon_term_relationships: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wpon_term_taxonomy: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpon_usermeta: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wpon_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpon_wcs_payment_retries: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpon_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
wpon_wc_admin_note_actions: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wpon_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpon_wc_customer_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpon_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpon_wc_order_bundle_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpon_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpon_wc_order_product_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpon_wc_order_stats: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpon_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpon_wc_product_meta_lookup: Data: 0.02MB + Index: 0.03MB + Engine MyISAM
wpon_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpon_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpon_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpon_woocommerce_bundled_itemmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpon_woocommerce_bundled_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpon_woocommerce_exported_csv_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM### Post Type Counts ###
attachment: 52
blocks: 8
customize_changeset: 10
featured_item: 8
nav_menu_item: 23
page: 80
post: 6
product: 3
product_variation: 224
revision: 87### Security ###
Secure connection (HTTPS): ✔
Hide errors from visitors: ✔### Active Plugins (19) ###
Jetpack: by Automattic – 10.0
Real Media Library: by devowl.io – 4.14.2
Really Simple SSL pro: by Really Simple Plugins – 5.1.0
Really Simple SSL: by Really Simple Plugins – 5.0.7
WooCommerce: by Automattic – 5.5.2
Smart Manager For WooCommerce – Stock Management, Bulk Edit & more…: by StoreApps – 5.20.0
Woocommerce Export Products to XLS: by Spyros Vlachopoulos – 0.6.0
WooCommerce Cost of Goods: by SkyVerge – 2.10.0
WooCommerce Customer/Order/Coupon Export: by SkyVerge – 5.3.2
WooCommerce Stripe Gateway: by WooCommerce – 5.3.0
WooCommerce Payments: by Automattic – 2.8.3
WooCommerce Product Bundles: by SomewhereWarm – 6.11.1
WooCommerce Shipping & Tax: by WooCommerce – 1.25.17
WooCommerce USPS Shipping: by WooCommerce – 4.4.58 (update to version 4.4.60 is available)
WooCommerce Store Credit: by Themesquad – 3.9.0 (update to version 3.9.1 is available)
WooCommerce Subscriptions: by WooCommerce – 3.1.4
Ryviu – Product Reviews for WooCommerce: by Ryviu – 3.1.22
WooCommerce Helper: by WooCommerce – 1.7.2 – Network enabled
WP Encryption – One Click SSL & Force HTTPS: by Go Web Smarty – 5.6.3### Inactive Plugins (40) ###
A/B Experiments for WooFunnels: by WooFunnels – 1.3.5
Advanced Database Cleaner PRO: by Younes JFR. – 3.1.6
Advanced Shipment Tracking for WooCommerce: by zorem – 3.2.8
Advanced WordPress Reset: by Younes JFR. – 1.1.1
Aero: WooCommerce Embed Forms: by WooFunnels – 1.5.2
AeroCheckout: Custom WooCommerce Checkout Pages: by WooFunnels – 2.8.0
AfterShip Order Tracking, WooCommerce Tracking Made Easy (Free plan available): by AfterShip – 1.12.14
Asset CleanUp: Page Speed Booster: by Gabe Livan – 1.3.8.0
Asset CleanUp Pro: Page Speed Booster: by Gabe Livan – 1.1.9.5
Autonami Marketing Automations Connectors: by WooFunnels – 2.0.1
Autonami Marketing Automations For WordPress: by BuildWooFunnels – 2.0.4
Autonami Marketing Automations Pro: by WooFunnels – 2.0.2
BackupBuddy: by iThemes – 8.7.2.0
CartHopper: WooCommerce Skip Cart: by WooFunnels – 1.0.0
Cloudflare: by Cloudflare
Inc. – 4.5.1Code Embed: by David Artiss – 2.3.4
Custom Price Labels for WooCommerce: by WP Wham – 2.5.10
Email Template Customizer for WooCommerce: by VillaTheme – 1.0.4.4
Klaviyo: by Klaviyo
Inc. – 2.5.2Markup by Attribute for WooCommerce: by MarkTomlinson – 3.9.6
Nextend Social Login: by Nextendweb – 3.0.29
NextMove Lite – Thank You Page for WooCommerce: by XLPlugins – 2.14.2
NitroPack: by NitroPack LLC – 1.5.6
OptiMonk: by OptiMonk – 1.3.6
OrderBumps: WooCommerce Checkout Offers: by WooFunnels – 1.9.1
Orders Tracking for WooCommerce: by VillaTheme – 1.1.8.6
PixelYourSite Pinterest: by PixelYourSite – 3.1.3
PixelYourSite PRO: by PixelYourSite – 8.3.8
Real Cookie Banner (Free): by devowl.io – 2.6.3
Reamaze Helpdesk for WordPress: by The Reamaze Team – 1.2.2
UpdraftPlus – Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 2.16.59.0UpStroke: WooCommerce One Click Upsells: by buildwoofunnels – 2.2.9
WooCommerce Additional Variation Images: by WooCommerce – 1.9.0
WooCommerce Amazon Pay: by WooCommerce – 2.0.3
WooCommerce Notification Premium: by Andy Ha (villatheme.com) – 1.4.2.3
WooFunnels Funnel Builder: by BuildWooFunnels – 1.5.6
WooFunnels Funnel Builder Pro: by BuildWooFunnels – 1.8.0
Wordfence Security: by Wordfence – 7.5.4
WP Reset: by WebFactory Ltd – 1.93
YITH Product Size Charts for WooCommerce Premium: by YITH – 9### Settings ###
API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: bundle (bundle)
external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)Connected to WooCommerce.com: –
### WC Pages ###
Shop base: #38 – /shop/
Cart: #39 – /cart/
Checkout: #40 – /checkout/
My account: #41 – /my-account/
Terms and conditions: ❌ Page not set### Theme ###
Name: Flatsome Child
Version: 3.0
Author URL:
Child Theme: ✔
Parent Theme Name: Flatsome
Parent Theme Version: 3.14.2
Parent Theme Author URL: http://www.uxthemes.com/
WooCommerce Support: ✔### Templates ###
Overrides: flatsome/woocommerce/archive-product.php
flatsome/woocommerce/cart/cart-empty.php
flatsome/woocommerce/cart/cart-shipping.php
flatsome/woocommerce/cart/cart.php
flatsome/woocommerce/checkout/form-checkout.php
flatsome/woocommerce/checkout/form-coupon.php
flatsome/woocommerce/checkout/terms.php
flatsome/woocommerce/checkout/thankyou.php
flatsome/woocommerce/content-product-cat.php
flatsome/woocommerce/content-product.php
flatsome/woocommerce/content-single-product.php
flatsome/woocommerce/content-widget-product.php
flatsome/woocommerce/global/breadcrumb.php
flatsome/woocommerce/global/quantity-input.php
flatsome/woocommerce/global/wrapper-end.php
flatsome/woocommerce/global/wrapper-start.php
flatsome/woocommerce/loop/loop-end.php
flatsome/woocommerce/loop/loop-start.php
flatsome/woocommerce/loop/pagination.php
flatsome/woocommerce/loop/result-count.php
flatsome/woocommerce/loop/sale-flash.php
flatsome/woocommerce/myaccount/form-login.php
flatsome/woocommerce/myaccount/navigation.php
flatsome/woocommerce/notices/error.php
flatsome/woocommerce/notices/notice.php
flatsome/woocommerce/notices/success.php
flatsome/woocommerce/product-searchform.php
flatsome/woocommerce/single-product/add-to-cart/variable.php
flatsome/woocommerce/single-product/photoswipe.php
flatsome/woocommerce/single-product/price.php
flatsome/woocommerce/single-product/product-image.php
flatsome/woocommerce/single-product/product-thumbnails.php
flatsome/woocommerce/single-product/rating.php
flatsome/woocommerce/single-product/related.php
flatsome/woocommerce/single-product/review.php
flatsome/woocommerce/single-product/sale-flash.php
flatsome/woocommerce/single-product/share.php
flatsome/woocommerce/single-product/short-description.php
flatsome/woocommerce/single-product/tabs/tabs.php
flatsome/woocommerce/single-product/title.php
flatsome/woocommerce/single-product/up-sells.php
flatsome/woocommerce/single-product-reviews.php
flatsome/woocommerce/single-product.php
flatsome/woocommerce/content-product_cat.php### Subscriptions ###
WCS_DEBUG: ✔ No
Subscriptions Mode: ✔ Live
Subscriptions Live URL: https://www.thecatstore.net
Subscription Statuses: –
WooCommerce Account Connected: ❌ No
Report Cache Enabled: ✔ Yes
Cache Update Failures: ✔ 0 failure### Store Setup ###
Country / State: United States (US) — California
### Payment Gateway Support ###
Stripe: products
refunds
tokenization
add_payment_method
subscriptions
subscription_cancellation
subscription_suspension
subscription_reactivation
subscription_amount_changes
subscription_date_changes
subscription_payment_method_change
subscription_payment_method_change_customer
subscription_payment_method_change_admin
multiple_subscriptions
pre-orders### Product Bundles ###
Database Version: 6.11.1
Loopback Test: ✔
Template Overrides: –### WooCommerce Customer/Order/Coupon Export ###
Automated exports: 0
Custom formats: 0
Next export: Not scheduled### Action Scheduler ###
Complete: 159
Oldest: 2021-08-15 00:33:39 -0400
Newest: 2021-08-16 10:25:16 -0400Pending: 2
Oldest: 2021-08-16 18:46:33 -0400
Newest: 2021-08-16 18:46:33 -0400### Status report information ###
Generated at: 2021-08-16 10:33:12 -04:00
Thank you for your assistance.
The page I need help with: [log in to see the link]
The topic ‘WooCommerce Subscriptions Causing Critical Error on Site’ is closed to new replies.