word attachments error
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Hello —
My site is a WordPress 4.1.1 site running Multisite, BuddyPress and CBOX, version 1.09. SSL is enabled.
When I add a Microsoft Word file as an Attachment to a Doc, then try to view, I receive a message:
‘file cannot be opened because there are problems with the contents’
When I click thru the message it returns:
‘Word found unreadable content in x [file name]. Do you want to recover the contents of this document? If you trust the source of this document, click Yes.’
When I click Yes Word displays the content, but this is not very user-friendly behavior.
I can add and open PDFs thru Attachments, but not Word files. The Word files open OK locally so they are not technically corrupted.
Also, if I happen to link to a Word doc in the CONTENT section of a BuddyPress Doc, it will open without error messages. The errors appear when I try to open a Word doc uploaded through Attachments.
Please let me know if you need more information and thanks in advance for considering this request for help.
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