Hello @ozmensemih , thank you for reaching out.
The issue you are experiencing is most likely from the reCAPTCHA option in the login security settings. You can find this setting by going to Wordfence > Login Security > Settings > reCAPTCHA.
As you may know, reCAPTCHA is used to filter out bots from actual users, the version of reCAPTCHA that Wordfence uses uses an invisible scoring method to determine which users are bots and which are human.
If a user is being given a false positive then it could be that you need to modify the threshold score. You can modify this score by going to Wordfence > Login Security > Settings > reCAPTCHA > reCAPTCHA human bot threshold score. The threshold score is set to 0.5 by default but can be lowered to be more lenient or higher to be more strict.
If you would like to know more about reCAPTCHA and it’s implementation in the Wordfence plugin here is the documentation on it: wordfence.com/help/login-security/#captcha-options.
Thanks again,
Christian
I have the same issue with verification required error message when Wholesale customers are logging in through a custom log in page, if they log in through /wp-admin they do not have verification required error message.
log in page: https://aussieoutbacksupplies.com/wholesale-log-in-page/
I have tried reducing threshold recaptcha to 0 from 0.5 and the error still occurs, I have also deactivated plug in and the error message does not appear anymore.
