Wordfence 2fa authenticator error

  • Resolved macfrederick

    (@macfrederick)


    6 years ago

    Hello!! Am unable to access my admin panel after putting the generated code for 2fa authenticator… I really don’t know what’s going. Please any assistance.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • WFGerroald

    (@wfgerald)

    6 years ago

    Hey @macfrederick,

    The quickest way back into the site is to rename the Wordfence plugin directory to something like wordfence.bak via sFTP or your hosting control panel. Once you’re back in the site you can rename it back to reactivate it.

    Can you please share the exact error you’re getting when trying to log in?

    Thanks,

    Gerroald

    WFGerroald

    (@wfgerald)

    5 years, 12 months ago

    Hey @macfrederick,

    We haven’t heard back from you in a while, so I’ve gone ahead and marked this thread as resolved.

    Please feel free to open another thread if you’re still having issues with Wordfence.

    Thanks,

    Gerroald

Viewing 2 replies - 1 through 2 (of 2 total)

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