Wordfence firewall

Resolved jos1962
(@jos1962)

6 years, 4 months ago

Hi,

After I have done an update from security cleantalk to version 2.42.1, I get an error message when using my Coming Soon Pro plugin. When I press ‘Save’, I get an error message from Wordfence, but I don’t have a Wordfence plugin at all. The error message is: Your settings could not be saved. “The Wordfence Firewall is blocking the save. Please set the Firewall toe Learning mode while building this page”.

With regards,
Jos

Viewing 11 replies - 1 through 11 (of 11 total)

Plugin Support sergecleantalk
(@sergecleantalk)

6 years, 4 months ago

Hello,

CleanTalk plugin can’t show this message. Could you try to disable CleanTalk Security plugin and check once again?

Thread Starter jos1962
(@jos1962)

6 years, 4 months ago

Hi,

I have deactivated the Cleantalk security plugin and then I no longer have an error message! (And so even if I use the previous version, there is no error.)

Thread Starter jos1962
(@jos1962)

6 years, 4 months ago

… and if I choose a firewall tab in the cleantalk security plugin, I get a spinning wheel and a ‘timeout’ after a minute.

Plugin Support sergecleantalk
(@sergecleantalk)

6 years, 4 months ago

Could you try to disable the plugin with Complete deactivation option (WP Admin Panel -> Settings -> Security by CleanTalk -> General settings tab) then delete it. After that install the plugin again.

Thread Starter jos1962
(@jos1962)

6 years, 4 months ago

I did that … without a positive result.

Plugin Support sergecleantalk
(@sergecleantalk)

6 years, 4 months ago

Could you try to install the previous version?

https://downloads.wp.xz.cn/plugin/security-malware-firewall.2.41.zip

Did it work?

Thread Starter jos1962
(@jos1962)

6 years, 4 months ago

The error message then stays away with version 2.41
But the rotating wheel is still under the ‘Firewall’ tab.

Thread Starter jos1962
(@jos1962)

6 years, 4 months ago

State of affairs … Version 2.41 only gives ‘Timeout’ when I click on the ‘Firewall’ Tab. With version 2.41.1 I only get the Wordfence error message.

Thread Starter jos1962
(@jos1962)

6 years, 4 months ago

Correction: State of affairs … Version 2.41 only gives ‘Timeout’ when I click on the ‘Firewall’ Tab. With version 2.42.1 I only get the Wordfence error message.

Plugin Support sergecleantalk
(@sergecleantalk)

6 years, 4 months ago

Please contact us by our private Ticket System:

https://cleantalk.org/my/support/open

Plugin Support sergecleantalk
(@sergecleantalk)

6 years, 4 months ago

We’ve replied you in ticket #14751.

Viewing 11 replies - 1 through 11 (of 11 total)

The topic ‘Wordfence firewall’ is closed to new replies.