Wordfence help please

  • Resolved topshelfevents

    (@topshelfevents)


    6 years, 1 month ago

    Recently I installed wordfence and wordfence 2fa on to my site. Unfortunately the My theme login in does not work well with the 2fa. So I ended up deactivating the 2fa plug in. Problem is even after deleting the whole wordfence plug in and wordfence 2fa and only reinstalling just the wordfence- NO 2fa- The 2fa is still popping up. I had to deactivate wordfence because it keeps bringing up the 2fa page. Any idea how to get rid of the 2fa from the wordfence plug in? Thanks

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • WFSupport

    (@wfsupport)

    6 years, 1 month ago

    Look in the left hand menu after clicking on Wordfence for “Login Security”. Click there and then go to the Settings page for it. At the bottom look for “Delete Login Security tables and data on deactivation”. Check that box and save the changes. Then go to the plugins page and deactivate Wordfence. The reactivate it. Try logging in from another browser and see if the 2FA code message still comes up.

    Tim

    WFGerroald

    (@wfgerald)

    6 years ago

    Hey @topshelfevents,

    We haven’t heard back from you in a while, so I’ve gone ahead and marked this thread as resolved.

    Please feel free to open another thread if you’re still having issues with Wordfence.

    Thanks,

    Gerroald

Viewing 2 replies - 1 through 2 (of 2 total)

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