Wordfence problem with Cloudflare

  • uvhost

    (@uvhost)


    2 years, 3 months ago

    After searching here, I have followed this:

    Head over to your site and go to Wordfence > All Options > General Wordfence Options > How does Wordfence get IPs. If you’re using Cloudflare, you will most likely need to select “Use the Cloudflare “CF-Connecting-IP” HTTP header to get a visitor IP. Only use if you’re using Cloudflare.”

    and also, whitelisted the IP’s listed here:

    https://www.wordfence.com/help/advanced/#servers-and-ip-range

    in Cloudflare, but still I the following error:

    View post on imgur.com

    I cannot run scan as well, what can be wrong here?

    I have sent the diagnostic report as well, stating my login name there.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support wfpeter

    (@wfpeter)

    2 years, 3 months ago

    Hi @uvhost, thanks for letting us know what you’ve tried so far.

    There’s one other step to the ones above that I can’t check through your diagnostic, where you also allow your site’s own IP through Cloudflare.

    You also need to update your Cloudflare settings to allow your site to connect back to itself – which appears to be the issue in the screenshot above. You should be able to do this by going to your Cloudflare control panel. It’s worth checking all IPs associated with your server first (Find them at Wordfence > Tools > Diagnostics > IP(s) used by this server).

    Let me know whether anything changes,
    Peter.

    Thread Starter uvhost

    (@uvhost)

    2 years, 3 months ago

    Hi @wfpeter thank you for replying.

    I have added them all, in fact I had it in first place.

    Here are some screenshots:

    My website:

    View post on imgur.com

    IP’s whitelisted in Cloudflare

    View post on imgur.com

    and

    View post on imgur.com

    Still it’s not working

    Abdul Waheed

    (@wbdul687)

    2 years, 3 months ago

    I am also facing the similiar issue.

    Thread Starter uvhost

    (@uvhost)

    2 years, 3 months ago

    @wfpeter

    Any tips how to resolve this issue?

    Does wordfence still work while having these ongoing issue?

Viewing 4 replies - 1 through 4 (of 4 total)

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