Hi
Can you do the following so I can get the information I need to help you?
Kill the existing scan if it is still running (The “Start New Scan” button turns in to a “Stop” button while the scan is running)
Go to your Scan > Scan Options and Scheduling page and locate the “Performance Options”
Set “Maximum execution time for each scan stage” to 20 on the options page
Click to “Save Changes”
Go to the Tools > Diagnostics page
In the “Debugging Options” section check the circle “Enable debugging mode”
Click to “Save Changes”.
Start a new scan
Copy the last 20 lines from the Log (click the “Show Log” link) or so of the activity log and paste them here
Tim
[Sep 04 23:53:02] Starting cron with normal ajax at URL https://mywebsite.com/wp-admin/admin-ajax.php?action=wordfence_doScan&isFork=1&scanMode=standard&cronKey=5fc4d8ecf74331659b334392653224d5
[Sep 04 23:53:03] Scan process ended after forking.
[Sep 04 23:53:08] Scan engine received request.
[Sep 04 23:53:08] Fetching stored cronkey for comparison.
[Sep 04 23:53:08] Checking cronkey: 5fc4d8ecf74331659b334392653224d5 (expecting 5fc4d8ecf74331659b334392653224d5)
[Sep 04 23:53:08] Checking saved cronkey against cronkey param
[Sep 04 23:53:08] Requesting max memory
[Sep 04 23:53:08] Setting up error handling environment
[Sep 04 23:53:08] Setting up scanRunning and starting scan
[Sep 04 23:53:08] tempnam(): open_basedir restriction in effect. File(/tmp) is not within the allowed path(s): (/home/admin/web/mywebsite.com/public_html:/home/admin/tmp) (2) File: /home/admin/web/mywebsite.com/public_html/wp-content/plugins/wordfence/lib/wfConfig.php Line: 618
[Sep 04 23:53:08] fopen(): Filename cannot be empty (2) File: /home/admin/web/mywebsite.com/public_html/wp-content/plugins/wordfence/lib/wfConfig.php Line: 619
[Sep 04 23:53:08] fwrite() expects parameter 1 to be resource, boolean given (2) File: /home/admin/web/mywebsite.com/public_html/wp-content/plugins/wordfence/lib/wfConfig.php Line: 628
[Sep 04 23:53:08] fwrite() expects parameter 1 to be resource, boolean given (2) File: /home/admin/web/mywebsite.com/public_html/wp-content/plugins/wordfence/lib/wfConfig.php Line: 628
[Sep 04 23:53:08] fseek() expects parameter 1 to be resource, boolean given (2) File: /home/admin/web/mywebsite.com/public_html/wp-content/plugins/wordfence/lib/wfConfig.php Line: 633
[Sep 04 23:53:08] fread() expects parameter 1 to be resource, boolean given (2) File: /home/admin/web/mywebsite.com/public_html/wp-content/plugins/wordfence/lib/wfConfig.php Line: 634
[Sep 04 23:53:08] fclose() expects parameter 1 to be resource, boolean given (2) File: /home/admin/web/mywebsite.com/public_html/wp-content/plugins/wordfence/lib/wfConfig.php Line: 635
[Sep 04 23:53:08] unlink(): open_basedir restriction in effect. File() is not within the allowed path(s): (/home/admin/web/mywebsite.com/public_html:/home/admin/tmp) (2) File: /home/admin/web/mywebsite.com/public_html/wp-content/plugins/wordfence/lib/wfConfig.php Line: 636
[Sep 04 23:53:08] Scan can't continue - stored data not found after a fork. Got type: boolean
[Sep 04 23:53:08] Scan terminated with error: Scan can't continue - stored data not found after a fork.
[Sep 04 23:53:08] Warning: tempnam(): open_basedir restriction in effect. File(/tmp) is not within the allowed path(s): (/home/admin/web/mywebsite.com/public_html:/home/admin/tmp) in /home/admin/web/mywebsite.com/public_html/wp-content/plugins/wordfen
Hey @unlambda,
Could you please check the PHP and MySQL versions? you can find that in Wordfence > Tools > Diagnostics > PHP Environment and MySQL section.
While being on the Diagnostics Page, you can check Debugging Options section as there you will find the Enable Debugging Mode option.
Thanks,
Gerroald
Hey @unlambda,
We haven’t heard back from you in a while, so I’ve gone ahead and marked this thread as resolved.
Please feel free to open another thread if you’re still having issues with Wordfence.
Thanks,
Gerroald
