wordpress@

Hi @aj2703,
It sounds like a plugin or theme conflict to me. The number of users you have shouldn’t affect this and the WordPress@ providing that you’re overriding it correctly when setting-up the notification, should work as expected unless being override again in code or by another plugin.

You can use Postman SMTP to send emails out through SMTP or another 3rd party service if you like.

Let me know if this works.

Thanks,
Jack

Hi @aj2703,
Glad to hear your emails are being delivered.

It sounds like a potential server issue where it might be running out of memory to me.
Are you able to try another hosting account or look to upgrade? If you were able to let me know what host and plan you’re on, I might be able to advise if this is the issue.

Alternatively, if it’s an issue with BNFW and a bug causing it to hang unexpectedly, I’m more than happy to investigate this too.

Thanks,
Jack

Hi @aj2703,

Is each ad only being posted to the ‘Job Lister’ user role which contains 59 people?
If so, that’s a very small number of users and BNFW should be able to handle that quite easily. If it’s struggling, it’s quite possible it’s a server memory issue.

Have you tried using the admin as the ‘send to’ user and then using the BCC field to add your user role to? This will only send a single email but all users in the role will be BCC’ed in.

Let me know if this is a solution you could use in the interim. Like I say, quite happy to recommend other hosts too in case that helps. Might be worth testing.

Thanks,
Jack

Hi @aj2703,
It certainly sounds like a memory issue to me.

Are you able to let me know who your host is?

Thanks,
Jack

Hi @aj2703,
If it’s 2MB and it’s slow then it could be another plugin hooking into the new post published function too.

Please can you make your way through this document and let me know how you get on?

Thanks,
Jack