WordPress 5.4 Compatibility Issues

cberry1224
(@cberry1224)

6 years, 1 month ago

Any plans to update this plugin? Just upgraded to WordPress 5.4 and receiving these 2 errors. I had to deactivate the plugin.

The REST API request failed due to an error.
Error: cURL error 28: Operation timed out after 10000 milliseconds with 0 bytes received (http_request_failed)

Loopback requests are used to run scheduled events, and are also used by the built-in editors for themes and plugins to verify code stability.

The loopback request to your site failed, this means features relying on them are not currently working as expected.
Error: cURL error 28: Operation timed out after 10001 milliseconds with 0 bytes received (http_request_failed)

The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Contributor CaptainForm
(@captainform)

6 years, 1 month ago

Hello,

Thank you for reaching out to us.

Our plugin is compatible with the latest version of WordPress.

The issue you are encountering requires further investigations. Please send us an email to [email protected] with your support key (CaptainForm -> My Account) and we will gladly assist you regarding this matter.

We are looking forward to hearing from you.

Have a wonderful day!

Tony Fitzpatrick80
(@adambrown82)

6 years, 1 month ago

Hi, I am a paid customer of this good plugin but I now get the exact error messages (@cberry1224) has gotten!

Plugin Contributor CaptainForm
(@captainform)

6 years ago

Hi Adam,

Thank you for letting us know about this!

We have opened an investigation for this issue.

In the meanwhile, please send us an email to [email protected] with your support key (CaptainForm -> My Account) and we will try to find together a working solution for your case.

Looking forward to hearing from you.

Have a beautiful weekend ahead and please stay safe!

braven1612
(@braven1612)

5 years, 11 months ago

Having this same error issue on UtahLandSale.com

The REST API request failed due to an error.

The loopback request to your site failed.

This is the best form plugin out there and depend upon it, any fix?
thanks!

Plugin Contributor CaptainForm
(@captainform)

5 years, 11 months ago

Hello,

Thank you for contacting us.

In order for us to be able to further investigate the issue you are encountering, please provide us with your support key.

We look forward to speaking with you regarding this matter via live chat or via emails sent through our contact form found on https://www.captainform.com/#support.

Thank you,