• Resolved bowend3c

    (@bowend3c)


    Hello,
    I had to temporarily de-activate Wordfence in order to do some maintenance. When I clicked the deactivate link on the plugin page, my wordpress installation seems to have crashed. Now I get a 500 error. I have no idea how to fix this. Any help would be appreciated.

    – Brent

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello Brent,
    More details about this “server error 500” should be in the server error log file,
    you can get in contact with your web host if you don’t know where is this error log file, or edit (wp-config.php) file and replace this line:
    define('WP_DEBUG', false);
    with:

    define('WP_DEBUG', true);
    define('WP_DEBUG_LOG', true);
    define('WP_DEBUG_DISPLAY', false);

    Now, when you access your website/dashboard and get “server error 500” again, you can check this file (/wp-content/debug.log) for any error messages.

    P.S. renaming “wordfence” plugin directory in (/wp-content/plugins/) should deactivate the plugin and help you accessing the dashboard again if there was any fatal error message -related to the plugin- causing this issue.

    Let me know how it goes,
    Thanks.

    wfalaa

    (@wfalaa)

    Hi @bowend3c
    Since I haven’t heard back from you I am assuming that the instructions helped you solve your issue so I am marking this topic as resolved.

    If however, for whatever reason, you are still experiencing this issue and it is not resolved please respond to the post, which will move it back up the queue, and mark this topic as “not resolved”.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

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