wordpress 6.1 upgrade fail

  • Resolved davidbrack

    (@davidbrack)


    3 years, 7 months ago

    I am trying to upgrade from wordpress 6.0.3 to 6.1 and receive the following message

    “Downloading update from https://downloads.wp.xz.cn/release/en_GB/wordpress-6.1.zip…
    The authenticity of wordpress-6.1.zip could not be verified as no signature was found
    Unpacking the update…
    There has been a critical error on this website. Please check your site admin email inbox for instructions”

    There is no email being sent to the admin email so l do not know where to start on solving this. Anyone any ideas?

    • This topic was modified 3 years, 7 months ago by Jan Dembowski.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Moderator threadi

    (@threadi)

    3 years, 7 months ago

    Does the process take a long time?

    Which PHP version are you currently using?

    Do you have enough free space in your hosting?

    Before you run the update, are there any abnormalities under Tools > Site Health?

    Thread Starter davidbrack

    (@davidbrack)

    3 years, 7 months ago

    Thanks for the reply

    Which PHP version are you currently using? = 8.0.20 & MySQL version 10.2.36-MariaDB

    Do you have enough free space in your hosting? = 2.35GB

    Before you run the update, are there any abnormalities under Tools > Site Health? = none

    The process for the message to come up does not take long approx 2-3 mins

    • This reply was modified 3 years, 7 months ago by davidbrack.
    • This reply was modified 3 years, 7 months ago by davidbrack.
    • This reply was modified 3 years, 7 months ago by davidbrack.
    Moderator threadi

    (@threadi)

    3 years, 7 months ago

    2-3 minutes could already indicate a timeout. That is also unusually long. For me it usually goes in max. 20 seconds, depends of course on the hosting.

    My advice would be: look at the error log what is called there to the error. If it was a timeout, then you have to increase its limits on the hosting.

    Thread Starter davidbrack

    (@davidbrack)

    3 years, 7 months ago

    threadi,
    I have loaded a plugin to show error messages, where will l find info about time outs?
    The server/apache information just says “There has been an error on this website”
    Regards
    David

    • This reply was modified 3 years, 7 months ago by davidbrack.
    Moderator threadi

    (@threadi)

    3 years, 7 months ago

    A plugin cannot help with this. Such a critical error is recorded only in the log file on the server. Therefore, it is best to contact the support of your hosting.

    Thread Starter davidbrack

    (@davidbrack)

    3 years, 7 months ago

    Yep hosting sorted the issue out,

    Thanks for your help

    David

Viewing 6 replies - 1 through 6 (of 6 total)

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