WordPress Admin Dashboard not loading

  • Resolved dopfoundation

    (@dopfoundation)


    13 years, 6 months ago

    I hope someone can help me with this.

    I have been using WordPress for my website for a couple of years now. Recently (about 2 months ago) when I logged into the Admin for my website, the dashboard came up completely without the usual formatting so I updated to the most recent version of WordPress and it seemed to have resolved the problem. I logged in last week and the same issue is happening again.

    The website looks fine – it’s just the Admin side that is wonky so I am unable to update my website, which is what I am wanting to do.

    Nothing changes over different internet browsers nor computers. I have cleaned out my cache and this hasn’t helped either. I have browsed through the forums and have deactivated all my plugins and nothing has changed. I contacted both my provider and the website template designers and both of them say that they are not the cause of the issue.

    When I login to the Admin, the following components continue to say they are “loading”: Incoming Links, Plugins, Quickpress, WordPress Blog, and WordPress News.

    Does anyone have any suggestions?

Viewing 7 replies - 1 through 7 (of 7 total)
  • esmi

    (@esmi)

    13 years, 6 months ago

    Site url?

    Thread Starter dopfoundation

    (@dopfoundation)

    13 years, 6 months ago

    http://www.dopfoundationinc.com

    esmi

    (@esmi)

    13 years, 6 months ago

    Have you tried:

    – switching to the Twenty Eleven theme to rule out any theme-specific problems.

    – resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    – re-uploading all files & folders – except the wp-content folder – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

    Thread Starter dopfoundation

    (@dopfoundation)

    13 years, 6 months ago

    I have not tried these – thank you. I am, however, a little apprehensive about switching to the Twenty Eleven theme. My website is currently working and I’m a little weary that it won’t come back properly if I carry out this switch. I have contacted the company who made the theme and they have said it isn’t the theme creating the problem. I will try it though if you don’t think this will be a problem.

    As far as resetting the plugins by FTP – could you please give me a little more description of how to do this? I definitely don’t have a problem getting to the ftp site, but I’m just not sure how I go about resetting the plugin folder this way

    And – I can certainly re-upload all files and folders.

    If you could help me with the first two points, I’ll get right on it! Thank you so much for your time!

    Thread Starter dopfoundation

    (@dopfoundation)

    13 years, 6 months ago

    My apologies – I just noticed the link. I will try to do what you have suggested. Thank you again.

    Thread Starter dopfoundation

    (@dopfoundation)

    13 years, 6 months ago

    Tried all three – no change.

    I would appreciate any other suggestions you may have – I’m getting desperate to make this work!

    Thanks so much.

    Thread Starter dopfoundation

    (@dopfoundation)

    13 years, 6 months ago

    Emptied my cache and restarted my computer and it seems to be working!!! I can’t thank you enough for your help!

Viewing 7 replies - 1 through 7 (of 7 total)

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