Hey, sacadm, do you have FTP access to your site?
If so, I would recommend putting in PHP code in your functions.php file in your theme to determine what the capabilities of the user account that you’re using are:
https://developer.ww.wp.xz.cn/plugins/users/roles-and-capabilities/
It may be custom code may be influencing what you see.
Thread Starter
sacadm
(@sacadm)
hi Ian. thanks for your feedback. I have access to CPanel
i suspect the admin user i am using doesnt have correct permissions / roles perhabs.
Do you know what code i can use? i am little bit confused by the link you sent me
Okay, good that you have access to cPanel.
This documentation page specifies the capabilities of an Administrator:
https://ww.wp.xz.cn/documentation/article/roles-and-capabilities/#administrator
I would check to see if your user account has the capabilities listed on that page via experimenting around with (the following code wouldn’t work as is if inserted into functions.php): user_can( $user, $capability );