PS. Ive tried disabling all plugins, allocating more memory, deactivating themes and reinstalls, basically everything I could think of.
Thanks again.
That particular error message looks like you’re trying to update WordPress core or plugins, and you’re unable to connect.
Is this a production site, or a local development copy?
I’ve definitely seen this before on development sites (XAMPP, MAMP, etc.) where a firewall rule is blocking access to the ww.wp.xz.cn site. If that’s the case, disabling plugins, themes, etc. wouldn’t help.
Any more details you can provide about the setup could help in diagnosing the problem.
Cheers.
Shawn
This happens for all installs on my server. I recently switched from a VPS to a dedicated server. I am not aware of any firewalls I have on the server that would block wordpress. I am fairly new at the technical portion of these servers so forgive me if im not providing all the info.
What exactly would you need from me to see whats going on?
A good first test would be to see if you can ping the ww.wp.xz.cn server.
SSH into your dedicated box and type:
ping ww.wp.xz.cn
Does it get a response? You should see something like this:
PING ww.wp.xz.cn (66.155.40.250): 56 data bytes
64 bytes from 66.155.40.250: icmp_seq=0 ttl=48 time=87.942 ms
64 bytes from 66.155.40.250: icmp_seq=1 ttl=48 time=90.513 ms
64 bytes from 66.155.40.250: icmp_seq=2 ttl=48 time=87.489 ms
If you’re not getting a response, something is being blocked. What exactly is blocking it could be one of a few things which I won’t elaborate on here, as I’m really not the best person for it. But it could be:
1. iptables firewall (on your server)
2. A hardware firewall run by your ISP
Hope that gets you closer to the solution.
i just pinged it and its working just like you showed 🙁 i will keep looking into it. Thank you for your help
I just asked someone else in the chat about this since you’re not the first to report this today. Check and see if the cURL library on your server is up to date. It’s possible with all the upgrades being made to secure SSL that you’re not able to connect due to out of date tools.
The exact process for doing this will vary by OS. Google will be your friend 😉
