• Posting this as a public service alert and to provide a place for others to report same issue. Two other sites are affected as of 2018.01.10, both reporting here on *Wordpress.com* forum: my-wordpress-username-has-changed-to-html404

    My client’s admin account was hacked this morning. Symptom: admin user account name replaced with ‘html404’

    Site is running a selfhosted version of wordpress, 4.9.2, NOT tied to a wordpress.com account.

    I immediately:
    – logged in and confirmed user html404 appeared in user list.
    – opened the html404 user profile in the profile editor
    – logged user out of all sessions
    – changed the user email and password
    – created another admin profile to replace the hacked profile
    – deleted the hacked profile, attributing all its content to the new
    admin profile

    I’m still in the process of conducting a forensic analysis on the website access logs. Will post findings on this thread.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    Moved to Fixing WordPress as it’s not an Everything else topic. Your client’s site was hacked.

    I’m still in the process of conducting a forensic analysis on the website access logs. Will post findings on this thread.

    These aren’t discussion forums but your client’s has a real problem. In the context of helping you delouse your client’s site please do post here.

    In the context of a conversation? Please consider using your own blog instead and not here.

    There’s not really any mystery to a hacked site. It’s always either vulnerable code, bad practices in passwords or bad hosting.

    Please give this a good read.

    https://codex.ww.wp.xz.cn/FAQ_My_site_was_hacked

    When you have successfully deloused that site then consider giving this a read too.

    https://codex.ww.wp.xz.cn/Hardening_WordPress

    • This reply was modified 8 years, 4 months ago by Jan Dembowski.
    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    Actually, please continue your other topic. Duplicates aren’t good.

    https://ww.wp.xz.cn/support/topic/wordpress-admin-username-changed-to-html404-2/

    If that’s the plugin that they’re using then that’s the right place.

Viewing 2 replies - 1 through 2 (of 2 total)

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