wordpress app setup keeps looping never completes

  • Resolved thehipgurusguide

    (@thehipgurusguide)


    5 months, 1 week ago

    i installed/activated jotform AI and it said reviewing the site- click next.
    when i get to authorized page i click to authorize and it brings me back to the ‘Let’s Start’ page login

    The page I need help with: [log in to see the link]

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  • Plugin Support Owen C.

    (@onurcoskunerjotform)

    5 months, 1 week ago

    Hi @thehipgurusguide ,

    Thanks for reporting. To help us investigate it properly, could you please try reproducing the same action while your browser’s Developer Tools → Console tab is open and record your screen during the process?

    Please use the form below to share the screen recording with us securely. This will allow our team to review the console logs and identify the root cause more accurately.

    Upload your screen recording here: https://link.jotform.com/EF7vN151A9.

    If you’re not familiar with how to open console tab, this guide might be helpful: https://www.jotform.com/help/453-how-to-get-a-console-report-from-most-common-browsers/

    Once you submit the form, we’ll review the details and get back to you as soon as possible.

    Thank you for your cooperation!

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