Hi @muralikrishna143
We’re sorry to hear that your website crashed after activating the Yoast SEO plugin.
Do you already have access to your site? If not, you may need to deactivate the plugins folder so you can get your site working again – https://yoast.com/help/white-screen-when-activating-or-updating-plugin/
Could you provide us with any error messages from your server’s log that might help pinpoint the cause of this issue?
Please also do make sure you are on the latest version of WordPress 5.9, Yoast SEO 18.1, the latest version of your other plugins and themes, and meeting the necessary plugin requirements.
Server end
wordpress 5.9.1
seo 18.2
Hence, this means the SEO is not able to fetch the main file for optimization. Kindly be informed that this is a coding issue as the proper file or code is not being mentioned to be fetched from.
Since this is a 3rd party plugin issue and your hosting is an unmanaged server, our support in this is limited.
Your developer is the right person to help you with this.
Hence, kindly reach out to them to resolve the issue.
Please let us know if you have any further questions. There is a quick three question survey at the bottom of this email that takes 10 seconds to complete with an opportunity to leave feedback as well.
https://snipboard.io/jX91xa.jpg
Hi @muralikrishna143
Based on your screenshot, the SEO data optimization process is failing. If you were to click on the drop-down arrow for the response, could you check for any relevant information that could help provide more insight why the process is failing and provide us a screenshot?
If you could also open your browser’s console from this screen and check for any JavaScript errors in red, please do provide us a screenshot of that as well.
You can learn more about it here – https://yoast.com/help/we-couldnt-complete-the-optimization-of-your-seo-data/
Hi @muralikrishna143
Can you please try resetting our indexables in the database tables by following the steps below?
1. Install & activate the Yoast Test Helper plugin
2. Go to Tools > Yoast Test
3. Locate the Yoast SEO section and click on the ‘Reset indexables tables & migrations’, ‘Reset Prominent words calculation’, and ‘Reset Internal link counter’ buttons. After each click, the page will reload to confirm that each reset was successful. Note: Resetting the optimization doesn’t undo any of the hard work you’ve put into the plugin as the SEO data is also stored in WordPress’ default tables. It’ll just reset the custom Yoast tables that contain the combined data pulled from those default tables.
4. Go to SEO > Tools, and under SEO data, click the “Start SEO data optimization” button to allow Yoast to rescan your content.
Can you check if it then successfully completes?
Hi,
The 404 error message you are getting when the SEO data optimization process fails might be related to one of your plugins or themes or something else on your setup that might affect the REST API (which is needed to complete the indexables).
We recommend resetting the data using the Yoast Test Helper plugin and then enabling the troubleshooting mode in the Health Check plugin and with a default WP theme (e.g. TwentyTwenty) and only the Yoast SEO plugin enabled, check if the process then completes.
We are going ahead and marking this issue as resolved due to inactivity. If you require any further assistance please create a new issue.
