WordPress database error

  • Resolved dimal

    (@dimalifragis)


    2 years, 9 months ago

    Guys are you serious about Betterdocs? Or not? Are we wasting our time? I find myself reporting issues, rather than work with my sites.

    [21-Aug-2023 18:45:12 UTC] WordPress database error Table ‘removed.wp_betterdocs_analytics’ doesn’t exist for query
    SELECT sum(impressions) as views, sum(unique_visit) as unique_visit, sum(happy + sad + normal) as reactions
    FROM wp_betterdocs_analytics ……………………………………………………….

    • This topic was modified 2 years, 9 months ago by dimal.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Sadman Sakib Nadvi

    (@sadmansakibnadvi)

    2 years, 9 months ago

    Hello @dimalifragis,

    I hope you’re well.

    I’m genuinely sorry for the trouble you’re facing. Your concerns are absolutely valid, and I understand how frustrating this must be for you.

    Our development team is already on the case. Please give us a little time to dive into this and I will get back to you with an update. Your patience is greatly appreciated.

    Thank you for your understanding.

    Best regards,

    Plugin Support Mahbub Shovan

    (@mahbubshovan)

    2 years, 9 months ago

    Hi @dimalifragis

    I hope you’re doing great. We’ve just released a new version of the plugin, it’s now version 2.5.3. In this update, we’ve fixed the problem. Could you please update the plugin and share your feedback with us?

    We’re looking forward to hearing from you.
    Have a wonderful day!

    Thread Starter dimal

    (@dimalifragis)

    2 years, 9 months ago

    Yes, i updated and thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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