WordPress database error

Resolved

(@atelierflavia)

Dear WPForms Team,

I’m using the WPForms Lite plugin, but unfortunately I’ve had this error for a few days:

Errore sul database di WordPress: [Duplicate entry '0' for key 'PRIMARY']
INSERT INTO wp_wpforms_tasks_meta (action, data, date) VALUES ('wpforms_admin_notifications_update', 'W10=', '2023-11-15 18:40:37')

Errore sul database di WordPress: [Duplicate entry '0' for key 'PRIMARY']
INSERT INTO wp_wpforms_tasks_meta (action, data, date) VALUES ('wpforms_admin_notifications_update', 'W10=', '2023-11-15 18:40:37')

can you help me fix this error?

If instead I want to modify a template a popup appears with this error:

Something went wrong while saving the form. Reload the page and try again.

Contact the plugin's support team if this behavior persists.

Furthermore, if I try to create a new form a popup appears with this error:

Close the form builder and try again. If the error persists, please contact our support team.

Thanks for your help!

This topic was modified 2 years, 6 months ago by AtelierFlavia.

The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

Plugin Support Ralden Souza
(@rsouzaam)

2 years, 6 months ago

Hi @atelierflavia,

Thanks for reaching out!

These kind of errors in the Form Builder are generally related to the auto-increment attribute in the posts table in your site’s database. Please go to posts table » Structure » ID, and check the auto-increment option – screenshot.

After this, you should be able to save your forms in the Form Builder.

I hope this helps!

Plugin Support Ralden Souza
(@rsouzaam)

2 years, 6 months ago

Hi @atelierflavia,

We haven’t heard back from you in a few days, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

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