WordPress database error on Export Selected action

  • Resolved mycustomsoftware

    (@mycustomsoftware)


    5 months, 3 weeks ago

    WordPress database error: [Commands out of sync; you can’t run this command now]
    SELECT option_value FROM wp_options WHERE option_name = 'action_scheduler_lock_async-request-runner'

    WordPress database error: [Commands out of sync; you can’t run this command now]
    SELECT option_value FROM wp_options WHERE option_name = 'action_scheduler_lock_async-request-runner'

    WordPress database error: [Commands out of sync; you can’t run this command now]
    SHOW FULL COLUMNS FROM wp_options

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter mycustomsoftware

    (@mycustomsoftware)

    5 months, 3 weeks ago

    WP Version: 6.9
    Post SMTP Version: 3.6.2

    Plugin Support M Aqib Khan

    (@aqibkhan9)

    5 months, 2 weeks ago

    Hello @mycustomsoftware ,

    We hope this message finds you well.

    Thank you for reaching out to our Support team. We’re truly sorry to hear that you’ve encountered this issue.

    The errors you’re seeing usually appear when another plugin or process interrupts the normal MySQL query flow during the Export Selected action. Post SMTP doesn’t run or alter database queries at this level, so something else is likely interfering with Action Scheduler while the export is running.

    Here’s what you can do to narrow it down:

    1. Clear the Action Scheduler queue under Tools> Scheduled Actions.
    2. Temporarily disable other plugins that rely on Action Scheduler and try the export again.
    3. Check your database server for slow queries or locked tables.
    4. Turn on WP_DEBUG_LOG so WordPress can record the full stack trace when the error happens.

    Let me know if this helps.

    Warm regards,
    [ Signature deleted, don’t do that here, OK? ]

    Plugin Support M Aqib Khan

    (@aqibkhan9)

    5 months, 1 week ago

    Hello @mycustomsoftware ,

    We hope you are doing well.

    We are marking this thread as resolved due to inactivity. If you encounter any further issues, please feel free to open a new thread.

    Have a great day!

    Thanks and regards,
    [ Signature deleted, don’t do that here, OK? ]

Viewing 3 replies - 1 through 3 (of 3 total)

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