• Resolved awaisraza5513

    (@awaisraza5513)


    Hello Support Team,

    I am developing my website (cesdr.de) using WordPress with Elementor and Royal Addons plugin. Issue Description:

    From the beginning of my setup, I started using the Royal Addons plugin for designing pages with Elementor templates. However, I am facing multiple issues:

    1. While using Royal Addons templates, pages are getting duplicated or behaving like the same page content is loading repeatedly.
    2. Some pages created through templates are not being recognized as separate WordPress pages.
    3. Elementor editor is not loading properly for both pages and posts. It either gets stuck on loading or does not open at all.
    4. Because of this, I am unable to properly assign pages to the WordPress menu, as pages are not showing correctly under the menu section.
    5. The website structure is getting affected and pages are not functioning as independent pages.

    Important Observation:

    I noticed that when I deactivate the Royal Addons plugin, Elementor starts working properly and the issues are reduced or resolved. However, I am using some Royal Addons widgets in my page designs, and disabling the plugin completely breaks those designs. This suggests there is a compatibility or conflict issue between Royal Addons and Elementor in my setup. What I have tried:

    • Created new pages manually and tried editing with Elementor
    • Used Royal Addons template insertion method
    • Checked WordPress Pages list
    • Tested Elementor editor for both pages and posts
    • Temporarily deactivated Royal Addons plugin (issue improves when disabled)
    • Updated domain nameservers (DNS propagation may still be in progress)

    Request:

    Kindly check and confirm:

    • Whether Royal Addons is causing a conflict with Elementor in my environment
    • If there is any issue with page rendering or template duplication system
    • If server-side limitations (PHP memory, REST API, firewall) are affecting Elementor
    • How to properly resolve this issue while still using required Royal Addons widgets without breaking Elementor functionality

    This issue is blocking my website development and I am unable to continue building the site structure properly.

    Looking forward to your support.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Givi WP Royal Support

    (@ggedenidze1982)

    Hi,
    First, thank you for choosing our theme and service.

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content click on Download Export File, and then send this file to our email – [email protected] as well.

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    P.S. Please don’t forget to mention the support URL from ww.wp.xz.cn

    Kind regards,
    Givi

    Hi.

    Please follow the instruction above.

    Kind regards, Sophia

Viewing 2 replies - 1 through 2 (of 2 total)

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