• Resolved scudyscud

    (@scudyscud)


    Hello, I have received the “Your Site is Experiencing a Technical Issue” error message and it mentions that the “Restrict User Access” plugin is causing an error whenever some new user is trying to register.

    Here are my installation details:
    WordPress version 5.5.1
    Current theme: Sekolah Child Theme (version 1.0.0)
    Current plugin: Restrict User Access (version 2.1)
    PHP version 7.2.33

    Here is the register page that throws the error:
    https://www.campion.edu.gr/wp-login.php?action=register

    Error Details
    =============
    An error of type E_ERROR was caused in line 41 of the file /chroot/home/campione/campion.edu.gr/html/wp-content/plugins/restrict-user-access/api/functions.php. Error message: Uncaught Exception in /chroot/home/campione/campion.edu.gr/html/wp-content/plugins/restrict-user-access/api/functions.php:41
    Stack trace:
    #0 /chroot/home/**********/campion.edu.gr/html/wp-content/plugins/restrict-user-access/api/functions.php(57): rua_get_level(‘8079’)
    #1 /chroot/home/**********/campion.edu.gr/html/wp-content/plugins/restrict-user-access/models/user.php(142): rua_get_user_level(‘8079’, Object(RUA_User))
    #2 /chroot/home/**********/campion.edu.gr/html/wp-content/plugins/restrict-user-access/level.php(650): RUA_User->add_level(‘8079’)
    #3 /chroot/home/**********/campion.edu.gr/html/wp-includes/class-wp-hook.php(287): RUA_Level_Manager->registered_add_level(1612)
    #4 /chroot/home/**********/campion.edu.gr/html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(”, Array)
    #5 /chroot/home/**********/campion.edu.gr/html/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
    #6 /chroot/home/**********/campion.edu.gr/html/wp-includes/user.php(1921): do_action(‘user_register’, 1612)
    #7 /chroot/home/**********/ca

    (username snipped)

    • This topic was modified 5 years, 8 months ago by scudyscud.
    • This topic was modified 5 years, 8 months ago by scudyscud.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • can you try manually adding a level to a user and see if you get the same error? i am getting this error as well when i try to add a level to an individual user via the admin.

    I have the same issue when I insert manually the restricted level (as Admin).
    Despite the error, the restricted level works.

    PS: WP 5.5.1, latest version of plugin.

    Kind regards.

    Thread Starter scudyscud

    (@scudyscud)

    I am not sure I understand what you are suggesting. The error occurs when a user is trying to register to the website.

    Sorry, I have the same issue of btolle89. I don’t have a solution!
    Bye!

    Thread Starter scudyscud

    (@scudyscud)

    Any hints? This is a live site of a school and parents can’t register!

    Plugin Author Joachim Jensen

    (@intoxstudio)

    Thank you all for reporting this. I can confirm this is a bug and have just released version 2.1.1 to fix it.

    Please do not hesitate opening support threads again if you encounter any other issues or have questions.

    can confirmed this is fixed. THANK YOUU!!

Viewing 7 replies - 1 through 7 (of 7 total)

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