WordPress Header Messed Up

  • Resolved nestacoustics

    (@nestacoustics)


    3 years, 1 month ago

    Hey!

    I was trying to install 10web booster on my site. after installing, i set the optimization to standard and still no lick, my header on my site is squashed on mobile with distorted logo and on both desktop and mobile, the menu and search icons are replaces with broken characters, could you please help, thanks!

    The page I need help with: [log in to see the link]

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  • Plugin Support Mane Grigoryan

    (@manegr)

    3 years, 1 month ago

    Dear @nestacoustics ,
    Thank you for contacting us. To proceed we will need Booster to be enabled on your website and the website connected to 10Web Dashboard – it can be done in Test Mode. When the Test Mode is enabled, your live website will return to its original state, deactivating any optimization done by the booster and reversing any issues caused by the 10Web Booster.

    To enable the test mode:

    1. Log in to your 10Web account
    2. Click on the website where you want to enable the test mode
    3. To the left of the dashboard under Website Booster click on Frontend > Settings tab
    4. In the Test Mode section, click the toggle
    5. Click on Enable to activate

    Once done, please kindly let us know so our team could troubleshoot your problem ASAP,

    Will be looking forward to hearing back from you!
    Regards, Mane

Viewing 1 replies (of 1 total)

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