WordPress installation fatal error

  • chriscatford

    (@chriscatford)


    15 years, 10 months ago

    Hello,
    I’m getting an error when I run install.php

    Fatal error: Call to unsupported or undefined function require_once() in /sites/web5582/home/web5582/website/wp-admin/install.php on line 36

    I’ve tried uploading the all the WP files several times. I’ve copied them into the root folder of my webspace. I’ve retained the folder structure. Any ideas?
    Thanks in advance, Chris

Viewing 4 replies - 1 through 4 (of 4 total)
  • Peter Westwood

    (@westi)

    15 years, 10 months ago

    require_once() is a core PHP function – http://php.net/manual/en/function.require-once.php

    You need to talk to your host as they appear to have a very strange PHP configuration which WordPress can’t work with.

    Thread Starter chriscatford

    (@chriscatford)

    15 years, 9 months ago

    Peter, thanks for your suggestion, but I’ve checked with my site host (Netbenefit), and they say they’re familiar with WordPress installations and have assured me everything on their side is OK.

    I’d be grateful for any other suggestions.

    Thread Starter chriscatford

    (@chriscatford)

    15 years, 8 months ago

    This is very frustrating. Netbenefit have checked again and are sure the site is ready for WordPress to be installed. But it won’t work!!!

    Can anyone else suggest what to try next??

    The error message displayed when install.php is run is like this;
    Fatal error: Call to unsupported or undefined function require_once() in /sites/web5582/home/web5582/website/wp-admin/install.php on line 36

    Thanks very much in advance.

    esmi

    (@esmi)

    15 years, 8 months ago

    Send your hosts a copy of that error message.

Viewing 4 replies - 1 through 4 (of 4 total)

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