WordPress Login Fail

  • Kamber

    (@kamber)


    9 years, 3 months ago

    [Moved to Fixing WordPress]

    I can not access my site. I thought it was a password issue so I went to change my password and got this error.

    Fatal error: Uncaught exception 'phpmailerException' with message 'Invalid address: (setFrom) ' in /home/novaoutd/public_html/nova/wp-includes/class-phpmailer.php:1023
Stack trace: #0 /home/novaoutd/public_html/nova/wp-includes/pluggable.php(352): PHPMailer->setFrom(NULL, 'WordPress', false)
#1 /home/novaoutd/public_html/nova/wp-login.php(372): wp_mail('admin@novaoutdo...', '[NoVA Outdoors]...', 'Someone has req...')
#2 /home/novaoutd/public_html/nova/wp-login.php(494): retrieve_password()
#3 {main} thrown in /home/novaoutd/public_html/nova/wp-includes/class-phpmailer.php on line 1023

    I’m not an IT person so I’m stumped

    • This topic was modified 9 years, 3 months ago by bcworkz. Reason: moved to fixing
Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator bcworkz

    (@bcworkz)

    9 years, 3 months ago

    You can reset your password in different ways. See Resetting Your Password. Of course, the first two will not work. I personally prefer the phpMyAdmin approach. It’s usually available through your hosting account.

    Because the reset email threw an error, your installation may have become corrupted. You may need to do a manual update.

    The reason the files were corrupted could be because your site was hacked. See FAQ My site was hacked.

    Thread Starter Kamber

    (@kamber)

    9 years, 3 months ago

    Thank you so much for your reply!

Viewing 2 replies - 1 through 2 (of 2 total)

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