Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Ultimate Member

    (@ultimatemember)

    Hi,

    Can you please check what UM role this user has and also make sure that you have not disabled guest access to the wp-login page from UM settings > access tab.

    Thanks

    Thread Starter finding8

    (@finding8)

    The user is a site editor.

    I haven’t disabled guest access to the wp-log in page.

    I tried changing her to an admin for the UM but she seems to be logged out of site admin again.

    Plugin Author Ultimate Member

    (@ultimatemember)

    Can you give this user the UM admin role?

    Thread Starter finding8

    (@finding8)

    Thanks, that has sorted it.

    She still has to log in twice which is a bit of a pain but at least she’s in.

    Thank you.

    Plugin Author Ultimate Member

    (@ultimatemember)

    Thanks for letting me know 🙂

Viewing 5 replies - 1 through 5 (of 5 total)

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