WordPress Mobile Site SOMETIMES Broken

  • Resolved flowerguy

    (@flowerguy)


    1 year, 7 months ago

    Hello, I was checking on my wordpress site today via QR code on my business card when I noticed that my site on mobile looked awful (it was working and looked okay the night before.) I then tried a bunch of fixes, including turning off custom CSS but nothing was working so I just returned everything as it was. Then I made my site display the “Coming Soon” page yet mobile could still access it. it just said “not secure” next to the site name. Both me and my friend tried this on our own devices. When I typed out the link again and clicked it, this time (site still down on desktop) the mobile site loaded fine. I have now made my site live again and had another friend check the link and it was fine for her. I am really concerned about these inconstancies. Also, only the home page was broken. The other pages were sized correctly.

    Side note: I noticed now that the QR code takes the scanner to the site and has HTTPS infront of it while when I type it manually there is no HTTPS. Also if the HTTPS version of my site is the current one, how do I fix my covers to look like they did before? Sized correctly for mobile. I also checked my SSL on bluehost which is what I’m using to host the site and it is active.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Lina Asenova

    (@linaasenova)

    1 year, 7 months ago

    Sometimes, cached versions of pages on different devices can cause inconsistencies. Clear the browser cache on both desktop and mobile devices for a fresh reload of your site. Additionally, clear the cache of any caching plugins you’re using.

    Regarding the HTTPS vs. HTTP discrepancy, it is likely due to mixed content. When I inspected your website, I noticed the following errors: https://postimg.cc/Wdm8bt3L

    When the site is loaded over HTTPS, any insecure (HTTP) resources, such as stylesheets or scripts, are blocked by the browser to maintain security. This can lead to missing styles or broken layouts, especially on mobile, where responsive CSS might be loaded through an insecure link.

    Therefore, I recommend enforcing HTTPS across your site to ensure that all resources load over HTTPS, avoiding mixed content errors.

    Thread Starter flowerguy

    (@flowerguy)

    1 year, 7 months ago

    @linaasenova Hi Lina, thank you so much. Clearing the caching plugin that came already activated with my site fixed the broken homepage! As to the HTTPS, how do I change/enforce those? My site URL is already HTTPS under the wordpress dashboard.

    Lina Asenova

    (@linaasenova)

    1 year, 7 months ago

    To enforce HTTPS on your site, make sure it’s configured correctly both in WordPress and at the server level. For the best assistance, I recommend reaching out to your host’s support team. 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

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