WordPress-Multisite maybe some SQL-Values are missing?

  • 0x626f7070

    (@0x626f7070-1)


    8 years, 12 months ago

    Hi,
    I have a multisite running 4.7.5 and BackWPup 3.4.0.
    In WordPress I did the following:
    > Plugins > Add New > Search for: BackWPup > Install > Network activate
    But I can’t find the backwpup-menu. If i try to access
    /wp-admin/network/admin.php?page=backwpup
    manually i get
    403 Sorry, you are not allowed to access this page.
    Can you please help me to find the problem?
    It seems that some mysql entries are missing.

    SELECT * FROM wp_options WHERE option_name LIKE ‘%backwpup_%’
    …
    SELECT * FROM wp_10_options WHERE option_name LIKE ‘%backwpup_%’
    SELECT * FROM wp_11_options WHERE option_name LIKE ‘%backwpup_%’
    …
    NULL

    Thank you + Best regards
    0x626f7070

    • This topic was modified 8 years, 12 months ago by 0x626f7070.
Viewing 5 replies - 1 through 5 (of 5 total)
  • happyAnt

    (@duongcuong96)

    8 years, 10 months ago

    Hi @0x626f7070-1),
    Does update new version to 3.4.1 fix your problem ?

    Thread Starter 0x626f7070

    (@0x626f7070-1)

    8 years, 10 months ago

    @duongcuong96: Thank you for your reply.
    Sadly the new version 3.4.1 have not fixed the issue.
    Do you need more information, to fix it?

    happyAnt

    (@duongcuong96)

    8 years, 10 months ago

    Hi @0x626f7070,
    So please try to upgrade to latest WordPress version and see if it’s fixed

    Thread Starter 0x626f7070

    (@0x626f7070-1)

    8 years, 9 months ago

    Hi duongcuong96,
    at the moment following versions are running:
    WordPress 4.8.1
    BackWPup 3.4.1

    But the menu point still missing on our multisite… really stange.

    Thank you + best regards

    happyAnt

    (@duongcuong96)

    8 years, 9 months ago

    Hi @0x626f7070
    It’s really weird problem, could you check in your site plugins to see that you have installed some kind of customization admin interface plugin( like Adminimize, Custom Admin or something)?
    And could you contact your hosting provider to see that if backup plugins are blocked?

Viewing 5 replies - 1 through 5 (of 5 total)

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