WordPress native (core) get_avatar() function

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Madalina Ruzsa

    (@madalinaruzsa)

    5 years, 1 month ago

    Hi @dcmovies,

    We don’t use get_avatar() in Paid Member Subscriptions, we use this function in Profile Builder.

    Could you check if encounter that issue with Profile Builder?

    Regards,

    Thread Starter David Chriss

    (@dcmovies)

    5 years, 1 month ago

    Thanks Let me use that Add on

    Thread Starter David Chriss

    (@dcmovies)

    5 years, 1 month ago

    Hello, I have Installed the Addon So that mean if user Upload Profile in It Paid Member Profile Page The WordPress native (core) get_avatar() function will be used?

    Plugin Author Georgian Cocora

    (@raster02)

    5 years, 1 month ago

    Hello @dcmovies,

    As my colleague said, in Paid Member Subscriptions, we don’t offer an option for the user to change his avatar, this option is available only with Profile Builder, but even there, we don’t offer this option in the free version.

    So the problem is that we don’t understand what you are actually using or why you are seeing an avatar on the profile page given these circumstances.

    If you are a paid user please open a ticket on our website and we can help you there: https://www.cozmoslabs.com/support/open-ticket/

    If not, send us a link to your registration page if we can register for free to make an account, login and take a look at your profile page to figure out where this is coming from.

    Regards.

    Thread Starter David Chriss

    (@dcmovies)

    5 years, 1 month ago

    Here is Our site: https://www.peramovies.club

    Here is Account Registration Page: https://www.peramovies.club/register-2/

    After Registration Go To Account Page: https://www.peramovies.club/account-2/ There is Option to change Profile Picture

    I can See that Option, But I think it not use WordPress native (core) get_avatar() function Please take a look

    Plugin Author Georgian Cocora

    (@raster02)

    5 years, 1 month ago

    Hello @dcmovies,

    That part is not coming from any of our plugins.

    I don’t know what it is exactly, but it seems to be added through Elementor, just like you added our shortcode on that page.

    So just try to Edit the page with Elementor and see what’s inserted, there should be another thing alongside our shortcode.

    Regards.

    Thread Starter David Chriss

    (@dcmovies)

    5 years, 1 month ago

    Oooooh Thanks it from my theme Provide I have see it shortcode

Viewing 7 replies - 1 through 7 (of 7 total)

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