WordPress Not Supported Problem

  • helixmediax

    (@helixmediax)


    6 years, 11 months ago

    Hello, I am currently having trouble figuring out what is exactly going wrong here. I have been trying to use your plugin for some time now and for some reason, WordPress won’t let me. It keeps showing that the plugin is not supported in the plugin store and when i try and download it manually I can install it but it doesn’t let me activate it. I am currently using elementor and have Ocean WP as my theme. But I tried to deactivate all of the plugins i am using but it still does not work. I contacted WP support and they told me that they stopped supporting this plugin but when i search the reviews and threads of this plugin it shows recent activity. Please let me know if there is anything I can do to get this working because I need to cache my website and optimize the speeds.

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  • Plugin Author Optimizing Matters

    (@optimizingmatters)

    6 years, 11 months ago

    I *guess* you’re hosted on wordpress.com which indeed does not support (allow) all plugins that are available on ww.wp.xz.cn helixmediax.

    hope this clarifies,
    frank

Viewing 1 replies (of 1 total)

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