WordPress password reset error

  • Resolved Filip Van Reeth

    (@filipvanreethcom)


    6 years, 5 months ago

    When we want to reset the page we get the following error in the logs: “{“ErrorCode”:300,”Message”:”Invalid ‘From’ value.”}”.

    Looking forward to your reply.

    Kind regards,
    Filip

    The page I need help with: [log in to see the link]

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  • Plugin Contributor Patrick Graham

    (@prileygraham)

    6 years, 5 months ago

    Hi @filipvanreethcom,

    In the Settings page for the Postmark plugin, can you set an address there for the ‘Sender Email’ field, save changes, then try again? I could only reproduce that error if I had an empty ‘Sender Email’ field in my settings. Once I set an address in the plugin Settings, the reset email was sent successfully.

Viewing 1 replies (of 1 total)

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