wordpress plugin broken

  • Resolved clawclaw

    (@clawclaw)


    5 months, 3 weeks ago

    I know there are issues with the new updates but for the most recent update. But now when i try and activate the newest update it crashes the backend and i cant login.. the site stays up but i have to go into the cpanel to delete nextgen to get it back working. FYI my wordpress is also up to date.

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  • Plugin Support Mihai

    (@mceban)

    3 months, 1 week ago

    Hey @clawclaw,

    I apologize for the delayed response.

    We haven’t encountered reports of our recent NextGEN Gallery versions causing fatal errors during updates. Could you let us know if the issue is still persisting for you?

    If it is, I suggest enabling WP Debug mode to gather more information about the error. You can follow this guide on enabling WordPress Debug Mode.
    Once you have more details, please let us know.

    Thanks!
    Best regards,

Viewing 1 replies (of 1 total)

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