• Resolved cousineddie

    (@cousineddie)


    This may NOT be an issue related to the AIB plugin however I noticed my Elementor editor stopped loading today prior to updating AIB to the latest release and I have just submitted a support ticket with my hosting provider as I suspect it could be a server config issue but I have started getting the following message in one of my other plugin logs: Your WordPress REST API is returning a 404 page. This is almost certainly an external plugin or server configuration issue. I am wondering if by chance anyone else has started seeing similar issues?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author IniLerm

    (@inilerm)

    Hi @cousineddie,
    Thank you for reaching out!
    Based on the error (“REST API returning 404”), this is highly unlikely to be caused by Advanced IP Blocker.
    If our plugin were blocking the connection, you would see a 403 Forbidden or a “Challenge” screen, not a 404 (Not Found).
    A 404 error on the API usually means WordPress has “forgotten” how to route the URL.
    Quick Fix (Permalinks):
    This solves 90% of Elementor/API 404 issues:
    Go to Settings > Permalinks in your WordPress dashboard.
    Do NOT change anything.
    Just click the “Save Changes” button at the bottom.
    This forces WordPress to regenerate its internal rewrite rules and often fixes the API.


    To verify it’s not AIB:
    You can temporarily enable “Global URL Exclusions” for the Elementor API to be 100% sure.
    Go to Security > Settings > General.
    Add /wp-json/elementor/ to the “Global URL Exclusions” list.
    Save.
    If the error persists after saving permalinks and excluding the URL, then it is definitely a server/hosting configuration issue, not the firewall.
    Best regards,

    Advanced Ip Blocker Team

    Thread Starter cousineddie

    (@cousineddie)

    Yes. The issue was a corrupt htaccess file.

Viewing 2 replies - 1 through 2 (of 2 total)

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