WordPress Sitekit PageSpeed Not Working

Thanks for opening a support topic @salker12. Based on the error you’re encountering, let’s perform some checks to see what the cause may be. To do so, please share the following:

1. Your Site Health information. You can use this form to share privately if preferred.  
2. When checking the Site Kit dashboard from a Chrome browser incognito window does the same occur? If so, please share any browser console errors that appear. 
3. Do you see any warnings or errors when checking your Site Health status  (Tools > Site Health > Status), which differs from your Site Health information requested above? Such errors may include REST endpoint references.

While we’re reviewing this, you can also check your site performance using the PageSpeed Insights web interface if you wish: https://pagespeed.web.dev/analysis/

Let me know if you have any questions with the above.

Many thanks for sharing the additional information @salker12. From reviewing your Site Health information I can see some plugins which could, with particular configuration, potentially impact a PageSeed Insights request. To check this further, please perform the following steps:

1. Login to your live site from a Chrome browser incognito window.
2. Install and activate the Health Check & Troubleshooting plugin.
3. Navigate to “Plugins > Health Check & Troubleshooting > Troubleshoot”.
4. From the same screen click on the “Available Plugins” tab at the top right and then click on the “Enable” option next to “Site Kit by Google“.
5. Check for the same error once more within the PageSpeed Insights module on the Site Kit dashboard.

The above will disable all third party plugins for you only, as a logged in user. It won’t impact regular visits to your site.

I also noticed the following: htaccess_extra_rules: true. Changes to a standard htaccess file can also impact your site, so please so let me know how you get on with the above, or ask if you have any questions. Thank you!

Apologies @salker12, you did indeed check this. To help confirm whether this is host related, given you already checked with only Site Kit active in troubleshooting mode, please perform the following:

1. Can you confirm that you can see PageSpeed Insights data when checking from this disposable WordPress site?
2. Do you have any other WordPress sites on the same hosting platforms, from where you can check for the same error? I checked your hosting provider and three is a Softaculous option so you should be able to install another site on a subdomain or subdirectly.
3. Do you see any invalid XHR responses on the continuous loading screen? If so please share them using the same form previously used, and not publicly here in the forums.

Let me know if you have any questions with the above. Thank you.

Appreciate the update @salker12. Are you able to create another WordPress site using any one click installer or Softaculous from your hosting control panel to confirm whether the PageSpeed Insights module loads from there? I ask as there may be a firewall rule or something else blocking reporting. A subdirectory site would be more ideal to a subdomain site, as it would likely use the same resources.

I am not sure what you mean by “continuous loading screen” 

Correct that I did not mean to refer to a continuous loading screen. That was from another topic. Can you share any invalid XHR response from the Site Kit dashboard, from the time where you encounter the FAILED_DOCUMENT_REQUEST error? This may help determine any host related block. Given the Correct that I did not mean to refer to a continuous loading screen. That was from another topic. Can you share any invalid XHR response from the Site Kit dashboard, from the time where you encounter the FAILED_DOCUMENT_REQUEST error? This may help determine any host related block. Given the ERR_TIMED_OUT mention I do suspect this is more host related.