WordPress Update fatal php error

  • laurencewalshhodson

    (@laurencewalshhodson)


    10 years, 12 months ago

    Hello All,

    I recently logged into my site hoping to take a look around and familiarize myself with it. My site is here. Someone designed and setup my site years ago and I had never logged in as Admin before. So, I did and was prompted by WordPress to update to the latest version. I thought that was a good idea, so I clicked update and next thing I know, it returns this error. Now, I cannot log into the backend at all. Before the update, everything on my site looked fine and I was able to log into the back end. Now, no luck. Can anyone help me figure out how to access the backend or revert back to where everything was working? Again, this is the error I get Fatal error: Cannot redeclare has_shortcode() (previously declared in /home1/lwalsh/public_html/myalternativehealer/wp-includes/shortcodes.php:154) in /home1/lwalsh/public_html/myalternativehealer/wp-content/plugins/wp-user-frontend/wpuf-functions.php on line 449 on both the url and admin side. Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator cubecolour

    (@numeeja)

    10 years, 12 months ago

    the error indicate a problem caused by the ‘wp use frontend’ plugin. Connect to your site files using an ftp app such as filezilla and rename the wp-frontend-user folder in wp-content/plugins/ to deactivate it.

    Thread Starter laurencewalshhodson

    (@laurencewalshhodson)

    10 years, 12 months ago

    the error indicate a problem caused by the ‘wp use frontend’ plugin. Connect to your site files using an ftp app such as filezilla and rename the wp-frontend-user folder in wp-content/plugins/ to deactivate it.

    Hi @cubecolour Thanks for your suggestion. I tried logging in via ftp and Filezilla returned this error: Insecure server, it does not support FTP over TLS. I tried connecting to ftp://www.ways2heal.com and it won’t allow it. Thanks.

    Moderator cubecolour

    (@numeeja)

    10 years, 12 months ago

    You need to contact your hosting company for help in getting connected with filezilla.

Viewing 3 replies - 1 through 3 (of 3 total)

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