Take a look under Tools > Site Health. Is there anything unusual there regarding updates or anything else?
Updates can be affected in various ways. In the simplest case, it could be plugins you are using. You would need to find the culprit and deactivate it. An entry in the wp-config.php file could also be to blame. That would need to be removed. Or it could be the host suppressing updates.
Site Health shows:
Loopback requests are used to run scheduled events, and are also used by the built-in editors for themes and plugins to verify code stability.
The loopback request returned an unexpected http status code, 403, it was not possible to determine if this will prevent features from working as expected.
It looks like a security system is preventing your website from checking in with itself, which is why you’re not seeing the updates. To fix this, first try temporarily disabling any security plugins you’re using to see if the updates appear. If that resolves the issue, you’ll just need to adjust the plugin’s settings. If not, the problem might be related to your web host’s server firewall — in that case, contact your web hosting provider’s support team and ask them to “allow WordPress loopback requests” for your site.
No security plugin installed. Hosting is on shared server. Other wordpress installations on the same server are getting updated.
Hi @raunhar ,
I hope you’re doing well.
Sometimes the Firewall could come from specific server rules set to that site or from the DNS end. If you use a service like CloudFlare that offers a Firewall on the DNS end, could you please check if you’re using it?
In case you don’t, please check with your server admin or Hosting Support for an option directly set, like modsecurity, that could be causing this behavior.
I hope this helps.
Best Regards,
Williams Valerio
